Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jhalishia Slaughter

White Plains,New York

Summary

Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Personable [Job Title] with proven track record of success managing and leading social services programs. Skilled in grant writing, budgeting and program evaluation. Strong collaborator and committed to leading and inspiring teams to achieve shared goals.

Overview

8
8
years of professional experience

Work History

Director of Housing & Transitional Services

My Sisters' Place
04.2022 - Current
  • Increased tenant satisfaction by implementing efficient property management strategies.
  • Developed comprehensive housing programs for improved community development and engagement.
  • Enhanced staff performance with targeted training and professional development opportunities.
  • Streamlined maintenance processes, reducing response times and improving building conditions.
  • Oversaw financial operations, ensuring budget compliance and optimizing resource allocation.
  • Established partnerships with local organizations to provide additional support services for residents.
  • Negotiated contracts with vendors, maximizing value while maintaining high-quality products and services.
  • Developed resident retention strategies that fostered a sense of community and loyalty among tenants.
  • Evaluated employee performance regularly to promote growth opportunities within the organization.
  • Maintained housing office systems and focused on web-based housing occupancy management system.

Senior Transitional Coordinator

My Sisters' Place
07.2020 - 04.2022

Senior Residential Advocate

My Sisters’ Place
09.2015 - 07.2020
  • Collaborate with co-Senior Residential Advocate to manage day-to-day operations of the shelter including: staff recruitment, training, supervision, and scheduling; ensuring advocacy and support needs of residents are met; ensuring the maintenance of the shelter facility and related needs are met; thorough data entry, collection, and reporting oversight
  • Work as a team with the Director of Residential Programs, Residential Counselors, Senior Residential Advocate (4p-12a evening shift), and Residential Advocates (all shifts) to ensure needs assessment, safety planning, and emotional support services are available on an on-going basis for all residents
  • Provide leadership for any resident advocacy needs, case management, and emotional support needs which must be continued from previous shift(s), including assistance with completion of DSS/HRA paperwork, OVS crime victim compensation applications, housing applications, and other resident paperwork related to shelter billing
  • Provide crisis intervention and conflict de-escalation and resolution to ensure physical and emotional safety of residents, staff, and volunteers
  • Share on-call supervisory rotation for overnights and weekends throughout the year; required to stay close to home during assigned on-call rotations
  • On call coverage may require providing coverage in shelter during on-call weekends
  • Adjust work hours or work additional hours as needed in order to supervise staff, attend resident house meetings or groups, or attend staff meetings
  • Facilitate/monitor shelter operations and work with the Director of Operations to report structural or repair needs promptly
  • Generate work orders to address all identified maintenance issues, including supervising maintenance worker, housekeeper, ordering food/household supplies, managing petty cash, and donations
  • Participate/facilitate in shelter management, case conference, and monthly shelter staff meetings
  • Recruit and train Residential Advocates in all aspects of their job responsibilities through the provision of one-on-one support
  • Identify and encourage staff to attend trainings/workshops offered by MSP or outside the agency
  • Ensure the collection of timely and accurate statistics on services provided and compile reports as per funder requirements
  • Establish and maintain collaborative relationships with community organizations and public agencies to foster coordination of services for emergency shelter residents and their children
  • Collaborate with staff across MSP’s departments to ensure quality service delivery
  • Participate in trainings and/or professional development opportunities
  • Assist with other duties and tasks as directed.
  • Improved residential environment by implementing and enforcing house rules and policies.
  • Provided essential support for residents by developing individualized service plans and conducting regular follow-up meetings.
  • Enhanced resident safety with thorough monitoring of the property, addressing any potential hazards or concerns promptly.
  • Strengthened community relationships, organizing events and activities to foster connections among residents.
  • Assisted residents in achieving personal goals by providing resources, guidance, and encouragement.
  • Collaborated with interdisciplinary teams to ensure comprehensive care and support for all residents.
  • Responded effectively to crises situations, utilizing de-escalation techniques and coordinating appropriate interventions.
  • Maintained open communication channels with residents'' families or guardians, keeping them informed of progress and developments.
  • Assessed new individuals for program eligibility through intake interviews and evaluation processes.
  • Facilitated group sessions to address common issues among residents and promote healthy coping strategies.

Education

Bachelor of Science - Sociology

Lehman College of The City University of New York
The Bronx, NY
06.2025

Associate of Applied Science: Criminal Justice -

Westchester Community College
Valhalla, NY
05.2015

Skills

  • Microsoft Office: Word, Excel, Outlook
  • OVS: Office of Victims Services Data Base
  • Apricot Software: Case Management
  • Project Management
  • Microsoft Office
  • Data Analysis
  • Team Leadership
  • Contract Negotiation
  • Decision Making
  • Risk Assessment
  • Conflict Resolution
  • Stakeholder Engagement
  • Strategic Planning
  • Client Needs Assessments

Affiliations

  • New York State Coalition Against Domestic Violence
  • Westchester Continuum of Care Partnership to End Homelessness

Timeline

Director of Housing & Transitional Services

My Sisters' Place
04.2022 - Current

Senior Transitional Coordinator

My Sisters' Place
07.2020 - 04.2022

Senior Residential Advocate

My Sisters’ Place
09.2015 - 07.2020

Bachelor of Science - Sociology

Lehman College of The City University of New York

Associate of Applied Science: Criminal Justice -

Westchester Community College
Jhalishia Slaughter