Jhalishia Slaughter

Senior Residential Advocate

My Sisters’ Place

09.2015 - 07.2020

Collaborate with co-Senior Residential Advocate to manage day-to-day operations of the shelter including: staff recruitment, training, supervision, and scheduling; ensuring advocacy and support needs of residents are met; ensuring the maintenance of the shelter facility and related needs are met; thorough data entry, collection, and reporting oversight
Work as a team with the Director of Residential Programs, Residential Counselors, Senior Residential Advocate (4p-12a evening shift), and Residential Advocates (all shifts) to ensure needs assessment, safety planning, and emotional support services are available on an on-going basis for all residents
Provide leadership for any resident advocacy needs, case management, and emotional support needs which must be continued from previous shift(s), including assistance with completion of DSS/HRA paperwork, OVS crime victim compensation applications, housing applications, and other resident paperwork related to shelter billing
Provide crisis intervention and conflict de-escalation and resolution to ensure physical and emotional safety of residents, staff, and volunteers
Share on-call supervisory rotation for overnights and weekends throughout the year; required to stay close to home during assigned on-call rotations
On call coverage may require providing coverage in shelter during on-call weekends
Adjust work hours or work additional hours as needed in order to supervise staff, attend resident house meetings or groups, or attend staff meetings
Facilitate/monitor shelter operations and work with the Director of Operations to report structural or repair needs promptly
Generate work orders to address all identified maintenance issues, including supervising maintenance worker, housekeeper, ordering food/household supplies, managing petty cash, and donations
Participate/facilitate in shelter management, case conference, and monthly shelter staff meetings
Recruit and train Residential Advocates in all aspects of their job responsibilities through the provision of one-on-one support
Identify and encourage staff to attend trainings/workshops offered by MSP or outside the agency
Ensure the collection of timely and accurate statistics on services provided and compile reports as per funder requirements
Establish and maintain collaborative relationships with community organizations and public agencies to foster coordination of services for emergency shelter residents and their children
Collaborate with staff across MSP’s departments to ensure quality service delivery
Participate in trainings and/or professional development opportunities
Assist with other duties and tasks as directed.
Improved residential environment by implementing and enforcing house rules and policies.
Provided essential support for residents by developing individualized service plans and conducting regular follow-up meetings.
Enhanced resident safety with thorough monitoring of the property, addressing any potential hazards or concerns promptly.
Strengthened community relationships, organizing events and activities to foster connections among residents.
Assisted residents in achieving personal goals by providing resources, guidance, and encouragement.
Collaborated with interdisciplinary teams to ensure comprehensive care and support for all residents.
Responded effectively to crises situations, utilizing de-escalation techniques and coordinating appropriate interventions.
Maintained open communication channels with residents'' families or guardians, keeping them informed of progress and developments.
Assessed new individuals for program eligibility through intake interviews and evaluation processes.
Facilitated group sessions to address common issues among residents and promote healthy coping strategies.