Jacqueline Hall
Elkins Park,PA
Summary
Seasoned Professional with extensive background in screening and interviewing patients to identify and treat underlying Behavioral Health, and Drug/Alcohol, issues. Systematic and detailed-oriented documenter of individualized treatment processes, plans and procedures.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Behavioral Health/D&A Therapist
American Treatment Network
03.2022 - Current
- Manage all aspects of 15+ cases from date of admission to date of discharge by assessing clients/patients needs and developing appropriate treatment/recovery plans.
- Counsel individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Improve patient/client outcomes by implementing evidence-based therapeutic techniques and interventions.
- Advocate for patient/client needs by participating in case conferences and collaborating with other behavioral health and law enforcement professionals.
Clinical Support Specialist (MAT Program)
ACT I/II JEVS Human Services
02.2014 - 07.2020
- Screened 20-25 candidates weekly for Admission, by complying detailed patient/client histories, using interviews, and assessment tools to build complete picture for determining optimal support services as necessary.
- Developed strong therapeutic relationships with patients through empathetic communication and active listening skills, fostering trust and rapport.
- Enhanced patient care 25% by providing clinical support to administrative and direct-care professionals, ensuring efficient and effective service. Completed necessary reports and documentation weekly on time and to specifications.
Coordinator of Community Development (Consultant)
Courage Christian Center
09.2010 - 01.2014
- Designed five instruments to conduct research and analysis to evaluate community needs.
- Managed three project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Coordinated six cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Spearheaded two volunteer programs for Youth and Young Adults that positively impacted local communities while showcasing the organization commitment to social responsibility.
Education
Master of Divinity (MDIV) -
Palmer Theological Seminary
Bachelor of Human Services/Professional Studies (BPS) - Counseling Psychology
College For Human Services
New York, NYSkills
- 20 years of experience in the Mental Health/Drug and Alcohol Field
- Possess impeccable Administrative, Communication, and Organizational skills
- Proficient in Interviewing, Assessment, Advocacy, Resource Development and Referral Coordination
- Adept at using Cognitive Behavior Therapy, Dialectical Behavior Therapy, Motivational Interviewing, and Trauma Informed Approaches
- Competent in maintaining Clinical Documentation and Compliance Requirements
- Capable of working with Diverse Cultures and Populations
- Analytical and Critical Thinking
- Cultural Awareness
- Organizational Skills
- Verbal Communication
- Client Confidentiality
- Interpersonal Communication
Certification
Certified Advanced Alcohol and Drug Counselor (CAADC), Pennsylvania Certification Board, 2021
Relevant Experiences
- Coordinated the daily operation of an intake department f Maintained 93/% residency for clients referred from the Department of Mental Health and Hygiene, the Department of Aids Services and the department of Homeless Services. - Intake Coordinator, Center for Urban Community Services, New York, NY.
- Responsible for all Clinical and Administrative aspects of a Psychosocial Program. Serviced 50+ individuals with Behavioral Health, Vocational/Educational resources. Program Coordinator Mental Health Association of New York City
- Provided Leadership for a multi-disciplinary team and created a referral data base comprised of 250+ referral sources for mental health, alcohol and drug detox and rehab centers, as well as housing referrals. Program Director, New York Presbyterian Hospital Psychiatry Department, New York, NY,
Timeline
Behavioral Health/D&A Therapist
American Treatment Network
03.2022 - Current
Clinical Support Specialist (MAT Program)
ACT I/II JEVS Human Services
02.2014 - 07.2020
Coordinator of Community Development (Consultant)
Courage Christian Center
09.2010 - 01.2014
Master of Divinity (MDIV) -
Palmer Theological Seminary
Bachelor of Human Services/Professional Studies (BPS) - Counseling Psychology
College For Human Services
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