Jhan Perez
Springfield,New Jersey
Summary
Detail-oriented Administrative and Office Management professional with expertise in day-to-day office operations, compliance, executive support, and customer service. Proficient in financial analysis, program management, and data administration with a successful track record of coordinating diverse projects. Bilingual in English and Spanish with a strong commitment to quality assurance and regulatory adherence.
Overview
7
7
years of professional experience
Work History
Office Manager
Argus Community
Bronx, NY
04.2023 - Current
- Oversaw office operations, including filing systems, supply management, and petty cash, ensuring streamlined functionality and resource availability.
- Supported Program Director and Executive Team by preparing meeting materials, recording minutes, and maintaining program licenses and certifications.
- Maintained the OASAS data system, updating admissions/discharges, and preparing monthly compliance reports.
- Coordinated staff training sessions, including scheduling, documentation, and tracking training materials and certificates.
- Directed office services, organizing operations, maintaining common areas, and overseeing supply and equipment management.
- Assigned and monitored clerical responsibilities among staff, ensuring seamless administrative support and adherence to procedural standards.
Public Records Aide
DYCD Youth Employment Program
Manhattan, NY
02.2020 - 10.2022
- Managed contract recording, document storage, and retrieval processes to ensure secure records management.
- Utilized document imaging systems for efficient records access, supporting providers funded by the Department of Youth and Community Development (DYCD).
- Maintained accurate records of all contracts in the organization's database system.
Program Manager
DYCD Youth Employment Program
Manhattan, NY
05.2018 - 02.2020
- Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
- Conducted site visits, provided technical support for program activities, and coordinated advisory board development through community outreach.
- Conducted site inspections for SYEP providers, completing compliance audits and reports for regulatory adherence. Monitored and evaluated Community-Based Organization (CBO) contractors to ensure compliance with program requirements.
Skills
- Office Management: Skilled in organizing office operations, filing systems, and resource management for optimal workflow
- Compliance & Quality: Experienced in audits, regulatory compliance, and corrective actions per DYCD, NYC, state, and federal standards
- Data & Reporting: Proficient in data systems, entry, and reporting for senior management and regulatory needs
- Customer Service: Strong communication skills for internal and external coordination, vendor relations, and customer support
- Program Coordination: Background in program support, event planning, outreach, and board governance
- Financial Analysis: Adept at analyzing financial data (credit reports, balance sheets) to assess risk and inform decisions
Timeline
Office Manager
Argus Community
04.2023 - Current
Public Records Aide
DYCD Youth Employment Program
02.2020 - 10.2022
Program Manager
DYCD Youth Employment Program
05.2018 - 02.2020