Jhan Carlos Hiraldo
Summary
Results-oriented Lead Operator with expertise in team management, production optimization, and safety compliance. Led initiatives to enhance collaboration and drive operational improvements, significantly reducing downtime. Strong problem-solving skills support effective troubleshooting of machinery issues while maintaining high-quality standards.
Overview
2
2
Languages
14
14
years of professional experience
Work History
Lead Operator -Packing
Aspire Bakeries
Camden, NJ
11.2015 - Current
- Supervised daily production operations to ensure workflow efficiency.
- Monitored equipment performance to maintain operational standards.
- Ensured compliance with food safety regulations and guidelines.
- Trained new employees in safety regulations, operational procedures, and company policies.
- Managed sites by focusing on safety, operations and productivity.
- Created detailed reports on job progress and submitted them to management on time.
- Reported project progress, site problems and labor status to supervisors.
Lead Supervisor
Golden Supermarket
Camden, NJ
04.2012 - 08.2015
- Supervised daily operations and ensured compliance with store policies.
- Trained new staff on customer service and inventory procedures.
- Managed team schedules to optimize staffing levels during peak hours.
- Monitored cash register transactions for accuracy and adherence to policies.
- Communicated daily schedule and delegated work to employees.
- Resolved customer complaints and inquiries promptly and professionally.
- Resolved customer complaints with effective communication and problem-solving skills.
- Ensured compliance with health and safety regulations throughout the store.
- Trained new hires on company policies, procedures, and processes.
- Prepared detailed reports summarizing progress towards departmental goals.
- Assisted in the development of short-term and long-term business objectives.
- Enforced rules and procedures for accuracy, efficiency and safety.
Education
Wildrow Wilson High Sco
Camden, NJSkills
- Production supervision
- Team leadership
- Problem solving
- Effective communication
- Attention to detail
- Decision-making
- Daily reports
- Production and processing
- Leadership skills
- Staff training
- Operational efficiency
- Conflict resolution
- Lockout and tagout processes
- Excellent active listening
- Materials handling
- Flexible schedule
Languages
English
Professional
Spanish
Professional
Timeline
Lead Operator -Packing
Aspire Bakeries
11.2015 - Current
Lead Supervisor
Golden Supermarket
04.2012 - 08.2015
Wildrow Wilson High Sco