Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Jhane Barnes

Fairburn,GA

Summary

Warm Assistant Teacher with several years of experience in classroom management and assignment creation. Friendly and energetic professional commended for adapting teaching methods and materials to meet students' varying needs and interests. Passionate and hardworking about going above and beyond to nurture and encourage children. Helps teachers and staff with clerical or classroom needs.

Overview

13
13
years of professional experience

Work History

Baker

Walmart
Peachtree City, GA
01.2022 - 12.2023
  • Promoted to Baker. Provided customer service to constituents in-store, on the phone, and by email.
  • Greeted customers to determine their wants or needs.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Collaborated with a cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
  • Operated ovens, proofers, fryers, sheeters, rounders, scales, and mixers for bakery
  • Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Assisted bakery manager with coordinating product ordering, receiving, and stocking.

Senior Customer Service Professional

Disney Resorts
Atlanta, GA
02.2016 - 12.2021
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Forged and nurtured impactful relationships with customers to cultivate loyalty.
  • Consulted with outside parties to resolve discrepancies and create expert solutions
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Responded to customer requests for products, services and company information.
  • Utilized job-related software to prepare change of address records and issue service discontinuance orders.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Developed strong relationships with customers by providing personalized assistance and support.

Health Awareness Advocate for Teens

Fulton County Women's Health Program
Atlanta, GA
02.2017 - 11.2021
  • Answered phone calls and provided new clients with the required paperwork to initiate service.
  • Determining specific needs and providing the most appropriate level of services for patient well-being.
  • Completed intake assessment forms and filed clients' charts.
  • Interviewed individuals and families to assess needs and provide informational resources.
  • Documented data and completed accurate updates to case records.
  • Supported office operations by expertly handling administrative needs.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Offered friendly and efficient service to customers, and handled challenging situations with ease.
  • Made appropriate referrals and follow-up referrals to certain families that received needed services.
  • Identified appropriate community resources and provided referrals for services.

21st Century Senior Team Leader

Future Leaders Academy
Atlanta, GA
08.2013 - 04.2015
  • Provided comprehensive assistance in multi-disciplinary environment.
  • Discovered training needs and provided coaching.
  • Set clear team goals and delegated tasks and set deadlines.
  • Mentored and guided students to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Worked with colleagues to create positive change through focus models on bullying, sexual abuse, cyber-attacks and peer pressure
  • Used calm, positive, and encouraging approach with youth.
  • Established behavioral modification goals and assessed progress toward goals.
  • Collaborated with counselors to communicate relevant information.
  • Directed activities to promote growth in mental, emotional and educational areas.

Youth Mentor Team Leader

Fulton County Youth Commissioner
Atlanta, GA
01.2011 - 01.2014
  • Coached, instructed and supervised participating youths through collaborative efforts with like-minded, creative and poised team members.
  • Implemented group activity plan according to state licensing and organization guidelines.
  • Educated young people about strategies for driving discussions and promoting social changes.
  • Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
  • Coordinated communication between mentors, parents and other stakeholders in order to develop successful relationships.
  • Actively participated in local networks dedicated to advancing initiatives that support young people's growth.
  • Participated in professional development activities such as trainings or conferences related to youth development topics.
  • Developed innovative ways to engage youth in meaningful activities within their communities.

Education

Associate in Criminology - Criminology

Georgia Military College
Morrow, GA

Skills

  • Attention to Detail
  • Good Telephone Etiquette
  • Clerical Support
  • Self-Motivated
  • Dependable and Responsible
  • Flexible and Adaptable
  • Service-Oriented
  • Active Listening
  • Teacher and Classroom Support
  • Practiced Interactive Skills

Accomplishments

  • Achieved FULTON COUNTY YOUTH COMMISSIONER through effectively helping with Troubled Youth.
  • Invited to attend "Girls Who Ruled the World" Weekend Retreat
  • 3year 21st Century Team Leader Nomination

Affiliations

  • Volunteer to assist teachers with field trips, activities, and optional tasks
  • Teen Mentor through Fulton County Youth Commissioner

References

References available upon request.

Timeline

Baker

Walmart
01.2022 - 12.2023

Health Awareness Advocate for Teens

Fulton County Women's Health Program
02.2017 - 11.2021

Senior Customer Service Professional

Disney Resorts
02.2016 - 12.2021

21st Century Senior Team Leader

Future Leaders Academy
08.2013 - 04.2015

Youth Mentor Team Leader

Fulton County Youth Commissioner
01.2011 - 01.2014

Associate in Criminology - Criminology

Georgia Military College

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Jhane Barnes