Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

JHANE THORNTON

Summary

Results-driven Tax Analyst with Darden Restaurants Inc, skilled in financial analysis and strategic decision-making. Successfully streamlined invoice processing for 1,800+ restaurants, enhancing efficiency and accuracy. Proven ability to compile data and resolve discrepancies, demonstrating strong analytical skills and attention to detail in high-pressure environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Tax Analyst

Darden Restaurants Inc
03.2025 - Current
  • Interpreted financial statements and prepared supporting documentation required for filing taxes accurately.
  • Prepared quarterly estimated payments based on the company's projected earnings.
  • Reviewed financial records and documents to ensure accuracy of reported income and deductions.
  • Compiled data from multiple sources to prepare tax returns accurately and timely.
  • Performed regular analytics and reporting of key performance measures and performed variance analysis to assist management with financial decision making.

Sr. Dept Systems Specialist

Darden Restaurants Inc
06.2022 - 03.2025
  • Maintaining positive relationships with vendors, both new and existing, to ensure that the correct information is being updated in their registration for timely payments and PO processing.
  • Assist with cost savings for the department by offering vendors the option to opt into our Dynamic Discounting Program.
  • Analyzed system performance metrics to identify areas for improvement and implemented solutions accordingly.
  • Generated 1099 forms for all applicable vendors.
  • Ensured compliance with internal policies and procedures.
  • Assisted with the implementation of new processes to improve efficiency within the department.
  • Delegated tasks appropriately according to individual skill sets. Monitored team performance against targets, taking corrective action where necessary.

Sr. Accounts Payable Processor

Darden Restaurants Inc
06.2021 - 06.2022
  • Assist in transferring 1,800+ restaurants from using Oracle to Coupa to process invoices, while continuously aiding in streamlining the process for other coworkers by testing new updates and consistently offering ideas that were ultimately used to mitigate future issues, as well as reduce duplicate efforts among processors.
  • Coach and develop new members on the Coupa Team to process in Coupa and Decipher, to be knowledgeable and self-sufficient, auditing their invoices to ensure accuracy, as well as being their point of contact for any further assistance.
  • Ability to interact with all levels of management, with strong follow-through for problem resolution.
  • Developed key performance indicators to measure the success rates of different processes.
  • Processed invoices and payments accurately and timely according to established procedures.
  • Resolved invoice discrepancies with vendors in an efficient manner. Assisted with month-end closing activities related to accounts payable functions.
  • Generated reports on aging balances due from vendors, including dispute resolution follow up as needed.
  • Oversaw daily bookkeeping tasks including journal entries, reconciliations.
  • Managed bookkeeping duties such as invoicing, tracking expenses and preparing reports.
  • Performed basic bookkeeping duties such as data entry into accounting software programs.

Assurance Services Intern

Ernst & Young
01.2020 - 03.2020
  • Oracle database: Pull journal entries for testing and when they did not exhibit FX, due to the parties involved using the same reporting currency. Create Lead Sheets that come from the company's trial balance: formatting, creating pivot tables, filtering, focus on full scopes, updating notes and dates, calculating the residual balances.
  • Review related party transaction and assist with walkthroughs. Audit various reconciliations for the Company's lighting divestiture.

Customer Service Representative

BJ's Wholesale
11.2016 - 06.2019
  • Oversee all aspects of the front line (cash register, member services, customer relations) to make sure the store ran efficiently.
  • Supervised and trained customer service staff to ensure excellent customer service delivery.
  • Identified areas of improvement in the customer service process and developed strategies to address them.
  • Assisted customers with product inquiries and resolving complaints promptly and professionally.
  • Resolved escalated customer disputes in a timely manner while maintaining good relationships with customers.
  • Communicated regularly with other departments regarding any changes in policy or procedure that may affect customers.

Education

Master of Accountancy - MAcc Assurance

Vanderbilt University
Nashville, Tennessee
05.2020

Bachelor of Arts - Business Management, Accounting

Notre Dame College
South Euclid, Ohio
05.2019

Skills

  • Strong Communication Skills
  • Decision Making & Strategic Thinking
  • Microsoft Office (Word, Excel)
  • Analytical & Problem-Solving
  • Attention to Detail
  • Project Management & Improvement
  • Time Management & Prioritization
  • Cross-functional collaboration
  • Complaint resolution
  • Financial analysis
  • Data compilation

Certification

Certified Payment Reporting Specialist

Accomplishments

  • SPA Award - 2024
  • High Five Award, 2022 & 2024

Timeline

Tax Analyst

Darden Restaurants Inc
03.2025 - Current

Sr. Dept Systems Specialist

Darden Restaurants Inc
06.2022 - 03.2025

Sr. Accounts Payable Processor

Darden Restaurants Inc
06.2021 - 06.2022

Assurance Services Intern

Ernst & Young
01.2020 - 03.2020

Customer Service Representative

BJ's Wholesale
11.2016 - 06.2019

Master of Accountancy - MAcc Assurance

Vanderbilt University

Bachelor of Arts - Business Management, Accounting

Notre Dame College

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