Jhanelle Lewis
Greensboro,GA
Summary
Customer-oriented Housekeeping Room Attendant coordinates multiple tasks in fast-paced settings. Amicable with strong communication skills across all levels of a company. Offering a driven work ethic and commitment to achieving results.
Overview
11
11
years of professional experience
Work History
Room Attendant and Laundry Attendant
Reynolds Lake Oconee
Greensboro, GA
05.2024 - Current
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Replenished guest room water glasses, toiletries, and paper products.
- Fold linens and sheets in a timely manner
- Restocked sheets in closet area
- Ensure carts are stocked with cleaning items.
Housekeeping Room Attendant
Kanuga inn and Lodging
05.2023 - Current
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Furnished guests with clean linens and supplied rooms with toiletries.
- Removed trash from rooms and replaced liners to wastebaskets.
- Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
- Polished and sanitized floors, counters, bathtubs and window sills.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
Housekeeper and Room Attendant
Paradise Villa
07.2013 - 04.2023
- Achieved a 95% customer feedback score in the first month of employment and maintained it constantly ever since
- Have good communication skills including the ability to listen carefully and ask the right questions to gain clarification, integrity including honesty and high ethical standards and reliability including good time-keeping
- Replace dirty linens with clean ones, ensure towels and rags were replaced, clean corridors, lobbies, stairways as well as guest rooms
- Attend to guests' requests for extra supplies or other items
- Cleaned and returned vacant rooms to occupant-ready status.
- Delivered extra linens, paper products and toiletries to guests.
Education
High School Diploma -
Mannings School
07.2018
Skills
- Professional
- Flexibility
- Reliability
- Fast paced
- Friendliness
Timeline
Room Attendant and Laundry Attendant
Reynolds Lake Oconee
05.2024 - Current
Housekeeping Room Attendant
Kanuga inn and Lodging
05.2023 - Current
Housekeeper and Room Attendant
Paradise Villa
07.2013 - 04.2023
High School Diploma -
Mannings School