Jhani Mighty
Miami,FL
Summary
Detailed, focused , fast learning worker in any industry i've worked in
Overview
6
6
years of professional experience
1
1
Certification
Work History
Construction Worker
Blue Collar Services
Miami,FL
06.2024 - Current
- Operated heavy machinery to execute various construction tasks efficiently.
- Ensured compliance with safety regulations and protocols on job sites.
- Collaborated with team members to complete projects within deadlines.
- Assisted in the setup and dismantling of scaffolding and temporary structures.
- Conducted material inventory checks to maintain adequate supplies for projects.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
Pressure Washer
Sky Bot
Miami, FL
02.2025 - 02.2026
- Operated high-pressure washing equipment to clean various surfaces efficiently
- Assessed cleaning needs and developed tailored pressure washing strategies
- Trained new team members on safety protocols and equipment usage
Stock Picker
City Furniture
Miami, Fl
07.2025 - 12.2025
- Selected and organized merchandise to optimize stock levels and improve inventory accuracy.
- Assisted in maintaining showroom displays, ensuring alignment with brand standards and customer expectations.
- Collaborated with team members to streamline restocking processes, enhancing efficiency in daily operations.
- Conducted regular inventory checks to identify discrepancies and reduce stock loss rates.
- Helping to assist team leaders when necessary with CP and anything else needed
Phone Representative
Concentrix
Miami,fl
01.2023 - 01.2025
- Managed high-volume inbound calls, providing exceptional customer service and support.
- Resolved customer inquiries efficiently, ensuring satisfaction and retention.
- Documented customer interactions accurately in CRM systems for tracking purposes.
- Collaborated with team members to enhance workflow processes and service delivery.
- Developed and implemented strategies to handle escalated issues effectively.
- Conducted thorough follow-ups with customers after initial contact, ensuring satisfaction levels were met or exceeded.
- Improved customer satisfaction by providing timely and accurate information on products and services.
Dishwasher
SUSHI SHAK
Fort Lauderdale, FL
02.2020 - 02.2024
- Operated industrial dishwashing equipment to ensure cleanliness and sanitation of kitchenware.
- Maintained organization of dish storage areas to streamline workflow and enhance efficiency.
- Collaborated with kitchen staff to manage dish availability during peak service hours.
- Implemented best practices for waste management, contributing to a sustainable kitchen environment.
Lead Busser
Hard Rock Cafe
Miami, FL
10.2021 - 01.2024
- Oversaw workflow and efficiency of dining area, ensuring timely service and guest satisfaction.
- Trained and mentored new bussers on operational procedures and best practices.
- Coordinated with servers to maintain cleanliness and readiness of tables during peak hours.
- Implemented strategies for improving table turnover rates through effective communication with staff.
Phone Representative
LiveOps
Miami, FL
11.2022 - 02.2023
- Conducted training sessions for new representatives on best practices and company policies.
- Analyzed call data to identify trends and recommend process improvements.
- Mentored junior staff, fostering a collaborative environment and encouraging professional growth.
- Adapted communication style according to individual caller requirements, resulting in enhanced customer experiences.
General Laborer
Sysco
Medley, FL
01.2020 - 02.2022
- Operated forklifts and pallet jacks to transport materials efficiently across warehouse environment.
- Assisted in loading and unloading shipments, ensuring accuracy and timeliness of deliveries.
- Maintained cleanliness and organization of work areas, adhering to safety protocols at all times.
- Collaborated with team members to optimize workflow processes and enhance productivity levels.
Hospitality Worker
Hard Rock Cafe
Miami, FL
01.2020 - 01.2022
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted with food preparation and presentation to meet quality standards.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Communicated effectively with team members to coordinate service efforts.
Education
High School Diploma -
Miami Central Highschool
Miami,Florida06.2015
Skills
- Problem-solving
- Heavy lifting
- Construction
- Attention to detail
Certification
cherry picker
pallet jack
Timeline
Stock Picker
City Furniture
07.2025 - 12.2025
Pressure Washer
Sky Bot
02.2025 - 02.2026
Construction Worker
Blue Collar Services
06.2024 - Current
Phone Representative
Concentrix
01.2023 - 01.2025
Phone Representative
LiveOps
11.2022 - 02.2023
Lead Busser
Hard Rock Cafe
10.2021 - 01.2024
Dishwasher
SUSHI SHAK
02.2020 - 02.2024
General Laborer
Sysco
01.2020 - 02.2022
Hospitality Worker
Hard Rock Cafe
01.2020 - 01.2022
High School Diploma -
Miami Central Highschool