Jhanilsa Ventura Cabrera
Lakewood
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Barista
Fred Meyers
10.2024 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Barista
Safeway
07.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Teacher Assistant
Kiddie Kollege Child Care
09.2020 - 05.2024
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher
- Supported student physical, mental, and social development using classroom games and activities
- Worked with teachers to design lesson plans and coordinate activities for classes
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Barista
Harris Teeter
01.2023 - 06.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Barista
Starbucks
09.2019 - 08.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Controlled line and crowd with quick, efficient service
- Cleaned counters, machines, utensils, and seating areas daily.
- Created complex and handcrafted beverages base upon customer preferences.
- Operated cash registers to process customer payments.
Education
Richland High School
Richland, WA07.2019
Skills
- Bilingual [spanish]
- Translation
- Costumer service
- Collaborative Teamwork
- Active listener
- Creativity
- Problem solving
- Communication
- Time management
- Attention to detail
Languages
Spanish
Native or Bilingual
Timeline
Barista
Fred Meyers
10.2024 - Current
Barista
Safeway
07.2024 - Current
Barista
Harris Teeter
01.2023 - 06.2023
Teacher Assistant
Kiddie Kollege Child Care
09.2020 - 05.2024
Barista
Starbucks
09.2019 - 08.2020
Richland High School
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