Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jhanin Olavarria

Oyster Bay,NY

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

8
8
years of professional experience

Work History

Cashier & Front End Clerk Customer Service

Stop & Shop
12.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked with floor team and managers to meet wide range of customer needs.

Night Operations Assistant Store Manager

Oyster Bay Laundrymat
09.2018 - 10.2022
  • Interacted well with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.

Receptionist

LAICALE Soho Hair Salon
06.2015 - 07.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Restocked supplies and submitted purchase orders to maintain stock levels.

Education

High School Diploma -

William Cullen Bryant High School
Long Island City, NY
06.1999

Skills

  • Efficient Service
  • Productivity Standards
  • Customer Service and Assistance
  • Multitasking Abilities
  • Payment Processing
  • Guest Services

Timeline

Cashier & Front End Clerk Customer Service

Stop & Shop
12.2022 - Current

Night Operations Assistant Store Manager

Oyster Bay Laundrymat
09.2018 - 10.2022

Receptionist

LAICALE Soho Hair Salon
06.2015 - 07.2018

High School Diploma -

William Cullen Bryant High School

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Jhanin Olavarria