Jhanisha Gatson
Riverdale,GA
Summary
Dedicated professional skilled in behavior management, crisis intervention, and conflict mediation. Proven ability to foster resident engagement and develop individualized care plans, ensuring effective communication and support.
Overview
7
7
years of professional experience
Work History
Residential Assistant
Frontline
10.2025 - Current
- Coordinated resident activities to enhance community engagement and promote a supportive environment.
- Monitored resident well-being, identifying potential issues and facilitating timely interventions.
- Implemented individualized care plans, ensuring residents' needs were met effectively and compassionately.
- Enhanced resident satisfaction by addressing concerns and resolving issues in a timely manner.
Behavior Health Technician
The Emily Program
02.2022 - 09.2025
- Monitored patient behavior and emotional well-being, ensuring adherence to treatment plans.
- Assisted in crisis intervention, employing de-escalation techniques to ensure patient safety.
- Documented patient progress and outcomes, maintaining accurate records for treatment evaluation.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
Social Service Technician
Dekalb Community Service Board
01.2019 - 07.2022
- Conducted client assessments to determine eligibility for services and support programs.
- Assisted in developing individualized service plans based on client needs and goals.
- Coordinated with community resources to facilitate access to social services and referrals.
- Monitored client progress, documenting outcomes and adjustments to care plans as needed.
- Provided crisis intervention support, ensuring safety and emotional well-being of clients.
Education
Associate of Science - Criminal Justice
American InterContinental University
Schaumburg, IL01-2020
Skills
- Daily living skills
- Behavior management
- Conflict mediation
- Patient transport
- Mental health support
- Suicide prevention
- Crisis management
Timeline
Residential Assistant
Frontline
10.2025 - Current
Behavior Health Technician
The Emily Program
02.2022 - 09.2025
Social Service Technician
Dekalb Community Service Board
01.2019 - 07.2022
Associate of Science - Criminal Justice
American InterContinental University