J. Hannah Shipp

As a front desk clerk at a hotel, my duties include answering the phone, making and canceling reservations, processing payments accurately, protecting guest information, greeting guests upon arrival, assisting them with any questions or concerns they may have about the hotel, assigning rooms, checking guests in and out, and assigning housekeepers' rooms for the day. I also pride myself on providing exceptional customer service and proactive problem solving.

My responsibilities as an Assistant Secretary at Circle H Ranch included typing, organizing documents, and taking calls from customers requesting information.