Jhan Rynheart Ayala
Des Plaines,IL
Summary
Proactive professional offering several years working in airline industry. Adept at responding to intense emergency situations with calm and professionalism. Pursuing crew member position focused on providing exceptional customer service to passengers.
Overview
25
25
years of professional experience
Work History
Cabin Crew Member
Air Wisconsin Airlines Corporation
Chicago, Illinois
08.2018 - 11.2024
- Greeted passengers and provided assistance with boarding, seating and stowing of carry-on luggage.
- Assisted passengers with inquiries regarding in-flight services, such as meal options and entertainment selections.
- Demonstrated safety procedures for emergency situations and ensured compliance among passengers.
- Checked that aircraft cabins were properly stocked with food, beverages, blankets and other items prior to takeoff.
- Performed cabin checks throughout the flight to ensure passenger comfort and safety requirements were met.
- Ensured accurate collection of tickets before boarding began.
- Responded promptly to customer complaints or requests for service during flights.
- Inspected aircraft cabins after disembarking to identify any damage or lost items left behind by passengers.
- Verified that all doors were secured before take off and landing.
- Replenished supplies in lavatories throughout the flight as needed.
- Completed reports on incidents involving unruly or disruptive passengers.
- Monitored passenger consumption of alcohol on board flights according to company policy.
- Managed passenger manifests, including verifying identities of travelers against passports or other documents.
- Enforced airline regulations concerning smoking on board planes.
- Collaborated with pilots in preparing aircraft for departure from airports.
- Communicated effectively with customers using English language skills.
- Maintained a professional appearance at all times while interacting with customers.
- Assisted disabled passengers as needed during boarding, deplaning and transfers between gates.
- Adhered strictly to FAA regulations regarding air travel safety protocols.
- Followed company regulations and rules promoting safe environment for both travelers and employees.
- Stocked cabin with safety guides, airsick bags, cleaning supplies and other necessary items after every flight.
Med/Surgical Assistant
Sacred Heart Hospital
Chicago, Illinois
04.2000 - 06.2018
- Assisted in prepping operating room for surgery by sterilizing instruments and setting up equipment.
- Maintained sterile environment in the operating room during surgical procedures.
- Provided assistance to surgeons, circulating nurses, and anesthesiologists with patient positioning, draping, and preparation of operative sites.
- Performed suturing techniques under direct supervision of a surgeon.
- Gathered and passed instruments to surgeon during operation.
- Kept accurate records of all supplies used during surgeries.
- Monitored patient vital signs and reported changes to the medical team as necessary.
- Transported patients to recovery area after completion of surgery.
- Assisted with minor office procedures such as suture removal, incision checks, biopsies.
- Assisted with post-operative wound care including packing, dressing changes, irrigation and debridement when needed.
- Organized instrument trays for specific types of surgeries.
- Ensured that all necessary documents were completed accurately before each procedure.
- Prepared specimens for laboratory analysis according to established protocols and guidelines.
- Provided emotional support to family members before, during, and after surgery.
- Observed patient's condition throughout procedure and reported any unusual findings or symptoms to the medical staff immediately.
- Reviewed patient charts prior to surgery in order to be aware of their conditions or allergies.
- Confirmed proper functioning of equipment prior to use in order to avoid complications during operations.
- Cleansed surgical instruments following use in order to ensure safe storage.
Education
Associate of Science - Nursing
Nursing School
Philippines 02-2000
Skills
- Radio etiquette
- Reports and documentations
- Compliance and regulations
- Lost and found processes
Timeline
Cabin Crew Member
Air Wisconsin Airlines Corporation
08.2018 - 11.2024
Med/Surgical Assistant
Sacred Heart Hospital
04.2000 - 06.2018
Associate of Science - Nursing
Nursing School