Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Hi, I’m

Jhansi Ashton

Shreveport,LA
The way to get started is to quit talking and begin doing.
Walt Disney
Jhansi Ashton

Summary

Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.

Overview

8
years of professional experience

Work History

LSU Medical Center

CNA
11.2020 - Current

Job overview

  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards

Family Dollar

Manager
04.2019 - 08.2022

Job overview

  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Onboarded new employees with training and new hire documentation.
  • Managed and motivated employees to be productive and engaged in work.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Teleperformance USA

Customer Service Representative
01.2016 - 03.2019

Job overview

  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided primary customer support to internal and external customers.

Education

Captain Shreve High School
Shreveport, LA

High School Diploma

Bossier Parish Community College
Bossier City, LA

Associate of Science from Business Administration
05.2025

Skills

  • Feeding Assistance
  • Compassionate Communication
  • Complex Problem-Solving
  • Patient Care
  • Dressing Assistance
  • Electronic Charting
  • Supporting Personal Needs
  • Trustworthy Companion

Languages

Spanish
Native or Bilingual
Availability
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Timeline

CNA

LSU Medical Center
11.2020 - Current

Manager

Family Dollar
04.2019 - 08.2022

Customer Service Representative

Teleperformance USA
01.2016 - 03.2019

Captain Shreve High School

High School Diploma

Bossier Parish Community College

Associate of Science from Business Administration

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Jhansi Ashton