Summary
Overview
Work History
Education
Skills
references
Timeline
Generic

Jhary Morales

Duluth,Georgia

Summary

Committed to maintaining professional relationships to increase profitability and drive business results. Customer service representative who brings top-notch oral and written communication skills, active listening, and analytical problem-solving skills for lasting customer satisfaction with unparalleled quality service and support.

Overview

3
3
years of professional experience

Work History

Event Security Guard

Atlanta Coliseum
08.2022 - Current
  • Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere. Collaborated with local law enforcement agencies to ensure seamless coordination in case of emergencies or criminal activities.


  • Provided a secure environment for attendees by implementing strict access control measures at entry points. Responded quickly and effectively to various security issues, resolving conflicts and disturbances professionally.

Cashier

Ebisu Japanese Life Store
11.2022 - 12.2023


  • Enhanced customer satisfaction by providing efficient and accurate cash transactions,streamlined checkout process for increased efficiency and reduced waiting times.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Event Server

Africa Events Productions
04.2022 - 07.2023
  • Provide exceptional service Assist event coordinators in the perfect execution of events Deliver accurate food and beverage orders to ensure guest satisfaction Adapt to various types of events Customize service approach for weddings corporate functions and social gatherings maintaining a clean and welcoming place
  • Supported team members during high-pressure situations by anticipating needs and offering assistance as needed, resulting in smoother event operations overall.

Restaurant Hostess

Las Costas Nayaritas
03.2021 - 08.2021
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests. and provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.

Education

High School Diploma -

Duluth High School
3737 Brock Rd NW, Duluth, GA 30096
05.2022

Skills

  • Bilingual : spanish/english
  • computer skills: microsoft plataforms, google plataforms
  • Customer Service (communication, orentation, organization)
  • Quality Control
  • Teamwork and Collaboration
  • Positive and Friendly Attitude
  • interpersonal skills
  • Neatness, dynamism , polyvalent

references

  • manager Lisa: 678-717-7496.
  • co-worker Melany:404-960-8912.
  • Boss Africa:470-216-9519.
  • Manager Angela :678-760-4063.

Timeline

Cashier

Ebisu Japanese Life Store
11.2022 - 12.2023

Event Security Guard

Atlanta Coliseum
08.2022 - Current

Event Server

Africa Events Productions
04.2022 - 07.2023

Restaurant Hostess

Las Costas Nayaritas
03.2021 - 08.2021

High School Diploma -

Duluth High School

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Jhary Morales