JHAUNTAE GENTLES

Searched cells of inmates to identify and confiscate contraband and other prohibited items.

• Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
• Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.

• Effectively managed and delegated tasks among Higher management
• Provide excellent customer service
• Closely monitor sales and inventory
• Trained and coached new staff on food safety protocols, resulting in a reduction in food safety violations
• Organized and stored food in refrigerators and freezers, following proper food safety guidelines

• Assisted in the preparation of food items and ensured that all food was served at the proper temperature
• Successfully ensuring all guests were served in a timely manner
• Demonstrated excellent knowledge of menu items and responded to customer inquiries in a timely and accurate manner

• My duties as a warehouse worker was to pick and prepare packages for customers

• Developed customer service scripts that improved customer service representatives' ability to handle customer inquiries
• Remote job with responsibility of helping customers through a phone line, inquiring about their accounts

• Exceeded customer service expectations by providing friendly and courteous service to all guests
• Provided quality service