Credentials professional with extensive experience in managing credentialing processes for healthcare providers. Proven ability to maintain accurate records and ensure compliance with all relevant standards. Reliable team player who adapts to changing needs and consistently delivers results. Skilled in documentation management and regulatory communication.
Overview
27
27
years of professional experience
Work History
Credentials Coordinator
Tallahassee Memorial Hospital
11.2023 - Current
Resolved discrepancies in documentation by closely collaborating with healthcare providers and administrators.
Collaborated with department heads to identify areas for improvement in credentialing procedures.
Prepared comprehensive reports for executive leadership on the current state of credentials management within the organization.
Managed database updates for accurate record-keeping, ensuring timely renewals of licenses and certifications.
Supported accreditation reviews by providing necessary documentation and organizing required materials.
Ensured timely submission of renewal applications for all licensed professionals within the organization.
Compliance Coordinator- Workforce Solutions
Cross Country Health
11.2019 - 10.2023
Developing and maintaining optimal relationships with client facility representatives for the purpose of Healthcare Professional credentialing and compliance. This includes conducting the final compliance audit for all new starts, renewals, extensions and for the continued quality maintenance of the Healthcare Professional’s credentials throughout the assignment cycle with the goal of 99.9% document compliance.
Compliance Specialist
The Merlin Healthcare Group / MHS Staffing Resources LLC
06.2015 - 10.2019
Manage and update all files regarding on boarding, credentialing and current file processes, updates on a needed basis, on 130 active files and 50-82 pre- active files – ongoing.
Request, review, and upload complete files, all documents necessary for each new caregiver ( RN,LPN,RT, CNAs)
Maintenance of all employees records requirements including credentialing, licensing, diplomas, medical records, training records, and policy- related records, internal and external, also handling the files in the clients’ systems: Zero Chaos, Shift Wise, WFX, People Fluent, and Erecruit (2.0).
Put together new hires ID badges (ALPHA ID card system).
Perform background searches (EPLS, OIG, OFAC, Sex offender) for each file, as well as employment verifications.
Perform AHCA fingerprinting on candidates/ outside walk-ins as needed.
Conduct E-verify requirements, and obtain and review I-9 appropriate documentation for every new hire.
Inventory Control Coordinator
Memorial Hospital West
10.2001 - 03.2015
Maintain Inventory Control of materiel being used in all med/surg, LRDP, and emergency areas in Pyxis Supplystations, ensuring rotation of materiel according to expiration dates.
Put away supplies from the pallets to their correspondent shelf in the stockroom.
File and update Material Safety Data Sheets in its correspondent volume.
Update and restock crash carts materiel. Perform quarterly inventory and rotation of the supplies in the shelves as well as in the supplystations.
Issue out IC21 and do receiving backup through Lawson system. Keep updated excel spreadsheets and lists of crash carts in all areas.
Support Lawson and Pyxis Supplystations systems, interdisciplinary inservices, input purchasing requisitions in Lawson, and follow up with special order vendors and internal customers.
Participate in several meetings with internal customers as needed and interact with vendors when necessary.
Develop and maintain good standing relations with all nursing units, with the objective of ensuring good flow communication, fulfillment of our internal and external customers’ needs, and provide system related in-services when necessary.
Quality Engineer
Ropas Industriales, S.A.
01.2000 - 08.2000
Customer Service and Quality Assurance in apparel industry (Levi’s, Perry Ellis). Translate quality specifications (pattern cutting, sundries, sewing, finishing, packing, shipping) from the client. Follow up on samples process. Work a production schedule oriented towards a particular process analysis, improvement and customer satisfaction. Coordinate meetings with supervisors and personnel involved in the garment process to adjust quality. Make quality reports and evaluations from all areas. Plan the production contracts for each week. Retrieve audits information to report quality and production status for the client on a weekly basis. Schedule fitting tests meetings. Initiate corrective action according to the combined results of the fitting tests and quality reports to the customer. Keep constant communication with customer to follow up with finishing and shipping processes.
Quality Engineer
RK Fashions, S.A.
01.1999 - 09.1999
Customer Service and Quality Assurance in apparel industry (Levi’s, Perry Ellis). Translate quality specifications (pattern cutting, sundries, sewing, finishing, packing, shipping) from the client. Follow up on samples process. Work a production schedule oriented towards a particular process analysis, improvement and customer satisfaction. Coordinate meetings with supervisors and personnel involved in the garment process to adjust quality. Make quality reports and evaluations from all areas. Plan the production contracts for each week. Retrieve audits information to report quality and production status for the client on a weekly basis. Schedule fitting tests meetings. Initiate corrective action according to the combined results of the fitting tests and quality reports to the customer. Keep constant communication with customer to follow up with finishing and shipping processes.
Education
MBA - Management
Nova Southeastern University
01.2011
Industrial Engineer (Bachelor) - undefined
Pontificia Universidad Católica Madre y Maestra
01.1998
Skills
Detailed record management
Knowledge of healthcare systems
Policy adherence
Proficient in credentialing software
Credentials validation process
Cross-functional collaboration skills
Meticulous attention to detail
Consistent reliability
Adaptability to change
Cultivating strong partnerships
Technical documentation proficiency
Languages
Spanish
Full Professional
Timeline
Credentials Coordinator
Tallahassee Memorial Hospital
11.2023 - Current
Compliance Coordinator- Workforce Solutions
Cross Country Health
11.2019 - 10.2023
Compliance Specialist
The Merlin Healthcare Group / MHS Staffing Resources LLC
Patient Care Assistant at Tallahassee Memorial Hospital - Internal Medicine UnitPatient Care Assistant at Tallahassee Memorial Hospital - Internal Medicine Unit