Janice Lin
Fresh Meadows,NY
Overview
3
3
years of professional experience
Work History
Beauty Advisor
Sephora, Flushing Skyview
04.2023 - Current
- Provides personalized beauty consultations and advising clients on the most suitable products for their individual needs.
- Achieved and exceeded monthly sales targets by effectively cross-selling and upselling products
- Provides excellent customer service by addressing customer inquiries, concerns, and complaints in a professional and friendly manner
- Offers product demonstrations and application techniques to help customers achieve desired looks, fostering confidence in their ability to replicate results at home.
- Responsible for maintaining the cleanliness and organization of the store, restocking products, and processing customer transactions
- Collaborate with team members to enhance overall store efficiency, utilize effective communication strategies, and drive sales initiatives collectively.
Style Advisor
Aritzia, 5th Ave Rockefeller Center
06.2022 - 04.2023
- Tailor specific clients' preferences such as color, fit, and style by giving them style advice and creating a memorable experience with the style advising team to provide everyday luxury to clients.
- Managing the floor by organizing different sections and assisting with merchandising and display setups to highlight key products and trends.
- Exceeding sales goals through proactive engagement, effective upselling techniques, and strong product knowledge.
- Work collaboratively with team members to achieve store objectives, including participating in team meetings and contributing ideas for improving store performance to provide a cohesive customer experience.
Barista
Starbucks, Queens Presbyterian Hospital
11.2021 - 05.2022
- Provide excellent customer service by greeting customers, taking orders accurately, and ensuring a welcoming atmosphere.
- Prepare and serve high-quality beverages and food items according to Starbucks standards, maintaining consistency and quality.
- Work effectively with team members to ensure smooth store operations, including assisting with inventory management and participating in team meetings.
Education
Marketing Management
Baruch College: Zicklin School of Business
New York, NY06.2026
High School Diploma -
Francis Lewis High School
06.2022
Skills
- Strong communication skills
- Flexibility and Adaptability
- Sales and marketing/Customer Service
- Team collaboration and Leadership skills
- Microsoft Word, Powerpoint, Excel, and ability to learn new systems
Languages
Chinese (Mandarin)
Full Professional
English
Native or Bilingual
Timeline
Beauty Advisor
Sephora, Flushing Skyview
04.2023 - Current
Style Advisor
Aritzia, 5th Ave Rockefeller Center
06.2022 - 04.2023
Barista
Starbucks, Queens Presbyterian Hospital
11.2021 - 05.2022
Marketing Management
Baruch College: Zicklin School of Business
High School Diploma -
Francis Lewis High School