Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jhbtbj Bjhtjgh

Deane,KY

Summary

Dynamic Deputy Manager with a proven track record at Ascend Performance Materials, excelling in contract negotiation and process improvement. Successfully enhanced employee performance through targeted training and implemented automation systems, driving efficiency and customer satisfaction. Adept at data analysis, I thrive on identifying trends to optimize strategies and achieve organizational goals.

Overview

2
2
years of professional experience

Work History

Deputy Manager

Ascend Performance Materials
Seacrest, TN
05.2023 - Current
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Provided guidance and support to team members to help them achieve goals.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Developed and implemented new procedures to improve efficiency of the organization.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Coordinated with other departments to ensure smooth functioning of activities.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Worked closely with customers to understand needs and resolve diverse issues.

Deputy Manager

Sephora USA
Seacrest, TN
05.2024 - 05.2025
  • Developed automation systems utilizing scripting languages, including Python and Bash.
  • Corrected software issues while upgrading interfaces for improved functionality.
  • Gathered and assessed data on hardware costs, reporting requirements, and security specifications.

Education

Bachelor of Science - Human Services

Delaware Technical Community College
DE
03-2023

Bachelor of Science -

Delgado Community College
New Orleans, LA
09-2011

Skills

  • Contract negotiation
  • Employee training
  • Performance evaluation
  • Process improvement
  • Data analysis
  • Customer service
  • Automation scripting
  • Application problem solving

Timeline

Deputy Manager

Sephora USA
05.2024 - 05.2025

Deputy Manager

Ascend Performance Materials
05.2023 - Current

Bachelor of Science - Human Services

Delaware Technical Community College

Bachelor of Science -

Delgado Community College

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