Proactive learner with experience multitasking in customer service, conflict resolution, and consistent communication with supervisors. Seeking a stable position with opportunities for growth. Strong understanding of policies, procedures, and client needs while remaining adaptable, reliable, and goal-oriented.
Maintained accurate inventory records through rigorous quality control audits.
Managed stock levels to optimize inventory turnover and minimize discrepancies.
Processed shipments and coordinated deliveries while providing timely tracking reports.
Handled customer service inquiries, assisting with invoicing and interdepartmental communication.
Oversaw daily office functions, including opening and closing the facility.
Employed Medent software to effectively manage patient interactions throughout visits.
Conducted vital sign assessments and EKGs to prepare patients for doctors.
Facilitated communication between patients and doctors through Spanish translation.
Maintained HIPAA compliance by managing patient release forms meticulously.
Coordinated acquisition of patient records and dissemination of results.
Addressed patient questions comprehensively, both face-to-face and over the phone.
Spanish fluency
Appointment scheduling
Emotional intelligence
Time management
Client communication
Policy compliance
Microsoft Excel
Team coordination
Insurance pre-authorization