Jhenelle Grant
Fort Walton Beach,FL
Summary
Proven to excel in high-pressure environments, I leveraged my problem-solving skills and positive attitude at Floyd’s Shrimp House to enhance team efficiency. Adept in customer service and collaboration, I consistently create welcoming experiences, evidenced by a 20% increase in guest satisfaction ratings at Courtyard Hotel.
Overview
3
3
years of professional experience
Work History
Alvin Island
Cashier
08.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Floyd’s Shrimp House
Line Cooker
03.2022 - 07.2024
- Demonstrated adaptability by cross-training on various types of hoses assemblies based on varying client requirements.
Front Desk Receptionist
Courtyard Hotel
03.2022 - 11.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Camperdown High School
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Timeline
Alvin Island
Cashier
08.2024 - Current
Floyd’s Shrimp House
Line Cooker
03.2022 - 07.2024
Front Desk Receptionist
Courtyard Hotel
03.2022 - 11.2022
Camperdown High School