Hi, I’m
JASON HENRI
Transportation Managment
Tracy,CA
Summary
Logistics leader with a strong track record in optimizing fleet operations and enhancing service delivery. Demonstrated expertise in route delivery optimization and regulatory compliance, leading to increased operational efficiency and timely deliveries. Proven management experience in logistics and customer service, with skills in risk management and troubleshooting. Resourceful warehouse dock worker recognized for high productivity, safety adherence, and effective inventory management.
Overview
13
years of professional experience
Work History
FedEx FreightLivermore, CA
Warehouse dock worker
08.2023 - Current
Job overview
- Executed outbound freight transfers efficiently, ensuring timely deliveries.
- Operated forklifts and pallet jacks for loading and unloading shipments.
- Verified manifests to confirm shipment accuracy and compliance.
- Inspected shipments for damage, guaranteeing proper packaging standards.
- Collaborated with team members to adhere to daily shipping schedules.
- Tracked incoming and outgoing shipments using scanning equipment.
- Conducted quality control inspections on outgoing shipments to enhance customer satisfaction.
- Followed established labeling processes for cartons and containers before shipment.
On Lok IncSan Jose/Fremont, CA
Regional Transportation Manager
03.2019 - Current
Job overview
- Directed transportation staff to coordinate services and ensure participant safety across all centers.
- Monitored financial targets with management to maintain cost-effectiveness.
- Managed fleet operations, optimizing vehicle utilization and scheduling maintenance.
- Oversaw compliance with regulatory standards, ensuring adherence to policies and procedures.
- Implemented quality improvement plans to enhance service delivery and operational efficiency.
- Developed department-specific performance goals aligned with organizational objectives.
- Promoted On Lok's mission within the community to increase visibility and support.
- Led continuous process improvement initiatives to mitigate risks and improve service quality.
Valley FitnessGilroy, CA
Front Desk Representative
03.2022 - 07.2023
Job overview
- Facilitated new customer enrollment to enhance service accessibility.
- Edited customer contracts to ensure compliance and accuracy.
- Managed all facets of phone and email customer service for optimal responsiveness.
- Coordinated scheduling for membership services to improve operational efficiency.
- Monitored site cleanliness, safety, and adherence to company policies.
- Secured facility during closing shifts to maintain safety protocols.
- Assisted in resolving member concerns to enhance satisfaction and retention.
- Helped patrons find entertainment and sporting events, making reservations, and enhancing customer experience.
Bio-ReferenceSan Jose, CA
Medical Courier
03.2019 - 12.2021
Job overview
- Operated non-commercial vehicle throughout shifts under diverse weather and road conditions.
- Safely transported lab specimens, medical records, hospital supplies, and interoffice mail in a timely manner.
- Demonstrated safe driving practices while maintaining courteous behavior on the road.
- Utilized hand-held scanning device to track items accurately during transportation.
- Adhered to operating policies, procedures, and service schedules without exception.
- Presented a professional image to clients and the public through appearance and interactions.
- Conducted pre- and post-trip vehicle inspections to ensure optimal safety and cleanliness.
- Maintained clean, neat, and orderly vehicle for enhanced operational efficiency.
On Lok IncSan Jose/Fremont, CA
Transportation Supervisor
01.2018 - 03.2019
Job overview
- Coordinated daily schedules for drivers, including vehicle assignments, deliveries, and participant routes.
- Ensured transportation department compliance with operations manual, maintenance schedules, and regulations.
- Maintained service quality by adhering to safety standards and policies.
- Served as liaison between IDT and transportation staff for participant status communication.
- Functioned as primary driver during staffing shortages to ensure service availability.
- Managed workload increase due to census growth and operational changes.
- Oversaw staff training in accordance with PACE and ADHC guidelines.
- Collaborated with management on staffing and budgetary issues.
Fast Delivery Systems(AMZL)San Jose, CA
Site Operations Manager
08.2017 - 01.2018
Job overview
- Executed recruitment and hiring processes from initiation to completion.
- Delivered orientation presentations to ensure smooth onboarding for new employees.
- Oversaw procurement and implemented cost control measures to optimize budget.
- Managed fleet operations to ensure efficient transportation logistics.
- Handled all managerial responsibilities related to daily operational needs.
- Acted as customer liaison at site and across multiple locations to enhance service quality.
Fast Delivery Systems(AMZL)Portland, OR
Site Operations Manager
03.2016 - 07.2017
Job overview
- Managed recruitment and hiring processes from initiation to completion.
- Delivered orientation presentations for new hires, ensuring smooth onboarding.
- Oversaw procurement and implemented cost control measures to enhance efficiency.
- Directed fleet management operations to optimize resource utilization.
- Executed all managerial duties related to daily operational requirements.
- Acted as customer liaison for company across various sites and locations.
Fast Delivery Systems(AMZL)San Jose, CA
Site Operations Supervisor
02.2015 - 02.2016
Job overview
- Managed daily operations and oversaw 30+ delivery drivers to ensure efficient route execution.
- Coordinated payroll, coaching, disciplinary actions, and supply procurement for operational needs.
- Handled weekly staffing and scheduling to fulfill all route assignment requirements.
- Collaborated with customers (Amazon/Logistics) to achieve daily operational objectives.
- Conducted employee audits along with all other supervisory responsibilities.
Farm Fresh to YouSan Bruno, CA
Driver Supervisor/ Lead
02.2013 - 01.2015
Job overview
- Inspected cargo counts for accuracy, preventing delivery delays through strategic route planning.
- Dispatched same-day pickups, ensuring timely arrival at warehouses.
- Handled multi-stop deliveries to residential and commercial destinations efficiently.
- Conducted vehicle inspections to verify mechanical, safety, and emergency equipment functionality.
- Analyzed bills of lading to ascertain assignment specifics.
- Reported mechanical issues, defects, and traffic violations promptly.
- Secured cargo using ropes, chains, and binders for safe transport.
Education
Institute of Business And TechnologySanta Clara, CA
Certified HVAC-R Technician from HVAC-R
08-2014
Watsonville Senior High SchoolWatsonville, CA
HS Diploma from General Studies
06-1992
Coastline Community CollegeFountain Valley, CA
Some College (No Degree) from General Studies
Skills
- Logistics coordination
- Route delivery and optimization
- Warehousing and freight operations
- Customer service and complaints handling
- Troubleshooting and problem solving
- Risk management and regulatory compliance
- Bobtail and box truck transportation
- Microsoft Office applications
- Routing and tracking software
- Payroll and scheduling management
- Fleet tracking and maintenance software
- Clean DMV record and safety management
- Attendance reliability and quick learning
- Communication skills and effective communication
- Custody chain experience
- Scanning equipment expertise
- Cost management and team collaboration
- Time management and forklift operation
References
Professional & character references can be provided upon request.
References
References available upon request.
Timeline
Warehouse dock worker
FedEx Freight
08.2023 - Current
Front Desk Representative
Valley Fitness
03.2022 - 07.2023
Regional Transportation Manager
On Lok Inc
03.2019 - Current
Medical Courier
Bio-Reference
03.2019 - 12.2021
Transportation Supervisor
On Lok Inc
01.2018 - 03.2019
Site Operations Manager
Fast Delivery Systems(AMZL)
08.2017 - 01.2018
Site Operations Manager
Fast Delivery Systems(AMZL)
03.2016 - 07.2017
Site Operations Supervisor
Fast Delivery Systems(AMZL)
02.2015 - 02.2016
Driver Supervisor/ Lead
Farm Fresh to You
02.2013 - 01.2015
Institute of Business And Technology
Certified HVAC-R Technician from HVAC-R
Watsonville Senior High School
HS Diploma from General Studies
Coastline Community College
Some College (No Degree) from General Studies