Jheremy Santella
Diamond Bar,CA
Summary
Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches.
Overview
16
16
years of professional experience
Work History
Marketing Associate
Bull Outdoor Products
Rialto, CA
03.2019 - 09.2022
- Generated sales each month, including preparing contracts and processing order forms.
- Cold-called leads and closed 10 sales over 1 months.
- Researched potential clients and markets to prepare for appointments.
- Contacted customers and prospects to generate new business for marketing projects to achieve company goals.
- Maximized business potential by providing excellent customer service and ensuring 70% client retention.
- Addressed each customers' needs and wants to recommend suitable product options.
- Identified prospects' needs and developed appropriate responses along with information on fitting products and services.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Developed and updated tracking spreadsheets using Excel.
- Collected, arranged and input information into database system.
- Supervised company content creation, implementing schedules, designs and digital media techniques to increase brand promotion.
- Researched competitor marketing trends and prices using data analysis.
- Supported sales staff by providing market trends, account analyses and new product information
Product Manager
Proper Fades And Styles
Hacienda Heights, CA
01.2018 - Current
- Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
- Assessed vendor products and maintained positive vendor relations.
- Developed pricing strategies while balancing firm objectives with customer satisfaction maximization.
- Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
- Designed displays to deliver interactive, engaging and memorable store experiences for shoppers
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Assembled quarter and full-size point of purchase promotional displays
Marketing Intern
Alba Tech Marketing Solutions
West Covina, CA
02.2018 - 10.2019
- Collaborated with team members to help expand marketing channels.
- Helped with planning and hosting of marketing events.
- Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals.
- Contributed to mock-ups, email campaigns and social media content.
- Developed ads targeting specific users for key promotions.
- Designed dynamic posters and digital media for sales and advertising.
Supervisor
Staples, The Office Supply Superstore
City of Industry , CA
01.2017 - 07.2019
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained compliance with company policies, objectives and communication goals.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Evaluated employee performance and coached and trained to improve weak areas.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Managed inventory team to achieve optimal productivity and inventory control.
- Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
- Recorded adjustments, pallet audits and tracked discrepancies.
Website Developer
Enzo Motor Works
Montebello, CA
06.2018 - 01.2019
- Designed, implemented and monitored web pages, plugins and functionality for continuous improvement.
- Provided front-end website development using WordPress, Hubspot and other editing software.
- Optimized company's website and main corporate blog to boost SEO traffic to sites.
- Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.
Marketing Intern
Vanguard IT Solutions
West Covina, CA
01.2018 - 11.2018
- Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters.
- Identified appropriate marketing channels and target customers for campaigns.
- Wrote engaging and successful marketing, advertising and website copy.
- Developed advertisements with impactful messages to stimulate engagement and reach target audiences.
- Handled social media accounts for company, increasing overall following from 1000 to 5000.
Education
Bachelor of Science - Business Administration - Marketing Management
California State Polytechnic University, Pomona
Pomona, CA06.2018
Associate of Arts - Business
Mt San Antonio College
Walnut, CA06.2016
Skills
- Microsoft Office
- Google Ads Certified
- Google Analytics Certified
- Customer Service
- Cash Handling
- Store opening and closing
- Adobe Illustrator
- Adobe Acrobat
- Adobe Premiere Pro
- Adobe Photoshop
- Training and Development
- Staff Management
- Business Development
- Order Picking and Processing
- Inventory Tracking
- Audit Processes
Timeline
Marketing Associate
Bull Outdoor Products
03.2019 - 09.2022
Website Developer
Enzo Motor Works
06.2018 - 01.2019
Marketing Intern
Alba Tech Marketing Solutions
02.2018 - 10.2019
Product Manager
Proper Fades And Styles
01.2018 - Current
Marketing Intern
Vanguard IT Solutions
01.2018 - 11.2018
Supervisor
Staples, The Office Supply Superstore
01.2017 - 07.2019
Bachelor of Science - Business Administration - Marketing Management
California State Polytechnic University, Pomona
Associate of Arts - Business
Mt San Antonio College
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