Jherlin Ubiera
Reading,PA
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
1
1
year of professional experience
Work History
Amazon Wharehouse
Amazon
270 Midway Rd Bethel Pa
03.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Saucony Creek Restaurant
Saucony Creek Restaurant
692 Franklin St, Reading, PA
10.2023 - 11.2023
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Offered constructive feedback on menu options based on customer preferences, leading to improved dish selections tailored toward clientele tastes.
- Demonstrated knowledge of menu offerings to recommend popular dishes or accommodate dietary restrictions upon request from customers.
- Assisted in inventory management, accurately tracking stock levels to prevent shortages or overstocking.
- Effectively communicated with both front-of-house and back-of-house staff to guarantee seamless dining experiences for all guests.
- Kept dining areas clean throughout shifts by regularly clearing tables, wiping down surfaces, and replenishing condiments when necessary.
- Enhanced customer satisfaction by providing friendly and attentive service during busy meal times.
- Participated in ongoing training initiatives to stay current on industry trends and best practices for optimal performance.
- Processed payments accurately, maintaining cash register balances and minimizing discrepancies.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment for patrons.
- Handled phone inquiries professionally, providing accurate information regarding reservations, special events, or promotions.
- Consistently met or exceeded daily sales goals through upselling techniques and promotion awareness efforts among guests.
- Adhered to restaurant policies and procedures, consistently maintaining a professional demeanor even during high-stress situations.
- Successfully managed large groups or parties by coordinating table arrangements and working closely with kitchen staff to ensure prompt delivery of orders.
- Resolved guest concerns promptly, fostering a welcoming dining atmosphere.
- Contributed to the restaurant''s positive reputation through exceptional customer service and attention to detail.
- Supported team members by stepping in during high-volume periods or covering shifts as needed for smooth operations.
- Streamlined food preparation processes for increased efficiency and reduced wait times for customers.
- Managed time efficiently during peak hours while multitasking various responsibilities within the restaurant setting.
- Ensured menu items were well-presented and visually appealing, resulting in increased sales of featured dishes.
- Cleaned and organized kitchen, dining and service areas.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Monitored food quality and freshness throughout day.
- Greeted customers and answered inquiries regarding menu items and specials.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Processed customer payments and balanced cash drawers.
- Adjusted food preparation methods in accordance with customer requests.
- Utilized POS system to receive and process food and beverage orders.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Portioned and wrapped food to place directly on plates for service to patrons.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
- Observed diners to respond to additional requests and determine when meal completed.
Education
10th -
Reading High School
801 N 13th St, Reading, PASkills
Verbal Communication
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Time Management
- Problem Resolution
- Decision-Making
- Organization and Time Management
- Active Listening
- Calm Under Pressure
- Critical Thinking
- Computer Skills
- Excellent Communication
- Organizational Skills
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Multitasking Abilities
Timeline
Amazon Wharehouse
Amazon
03.2024 - Current
Saucony Creek Restaurant
Saucony Creek Restaurant
10.2023 - 11.2023
10th -
Reading High School