Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jhesslane Vazquez

Miami,FL

Summary

Self-motivate highly experienced in guest services. Pleasant personality coupled with talents in customer services , recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Overview

10
10
years of professional experience

Work History

Operator

Larkin Community Hospital
Miami, FL
02.2024 - 07.2024

Answer and direct incoming calls, route these incoming calls to the correct individual or department within Larkin,or send to a massage system, such as voicemail or text if required.

Cashier

Robbies feed supply
Miami, FL
10.2022 - 07.2024
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Helped customers find specific products, answered questions and offered product advice.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Processed sales transactions to prevent long customer wait times.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.

Receptionist

Doctors united
Yonkers, NY
09.2014 - 02.2015
  • Scheduled appointments , register patients and distributed sample pharmaceuticals as prescribed
  • Professionally and courteously verified appointment times with patients
  • Assisted in the maintenance of medical charts and/ or electronic medical records (filing , Op Reports ,test results and home care forms.)
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients.

Education

Associate - PR, Medical Billing

National College Technology
01.1999

High School diploma -

East High School
01.1998

Skills

  • Receptionist with background in billing and collections , records management and
  • Maintenance and appointments settingDesires a role in a medical office environment
  • Medical billing Specialist -collector - Administrative Assistant And working with childrens
  • With disabilities
  • Computer skills
  • Good work ethic
  • Reliable & trustworthy
  • Organization
  • PPE use
  • First Aid/CPR
  • Fluent in Spanish
  • Friendly, positive attitude
  • Planning & organizing
  • Relationship building
  • Conflict resolution
  • Active listening
  • Customer service
  • Flexible schedule
  • Data management
  • Team building
  • People skills
  • Decision-making
  • Troubleshooting
  • Computer skills
  • Document control
  • Multi-line telephone skills
  • Recordkeeping and bookkeeping
  • Meticulous and organized
  • Business operations understanding
  • Data entry
  • Office equipment operations
  • Organization and efficiency
  • Security understanding
  • Communication
  • Organizational skills
  • Maintenance & repair
  • Team management

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Operator

Larkin Community Hospital
02.2024 - 07.2024

Cashier

Robbies feed supply
10.2022 - 07.2024

Receptionist

Doctors united
09.2014 - 02.2015

Associate - PR, Medical Billing

National College Technology

High School diploma -

East High School