Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with ten years of experience working in busy customer driven environments.
Overview
15
15
years of professional experience
Work History
Warehouse Lead
ABM Janitorial Services
06.2022 - Current
Trained employees on equipment operation and safety protocols.
Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Supervised warehouse operations by managing employees during shifts.
Oversaw daily operations and shipping and handling processes.
Kept storage areas organized, clean, and secure to fully protect company assets.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Monitored performance and safety practices of 14-person warehouse staff
Janitorial Cleaner
TJ MAXX
06.2020 - 06.2022
Emptied trashcans and transported waste to collection areas.
Handled equipment, chemicals, and materials properly and with caution.
Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
Projected friendly and positive image in interaction with employees and guests and built trusting and supportive relationships with other team members.
Maintained cleaning equipment, performed minor repairs and communicated with management regarding specific needs for new equipment.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Performed wide range of manual and machine cleaning to achieve sparkling floors and surfaces throughout 2-acre
ASSITANT STORE MANAGER, General Manager / Associate
Manager
Calvin Klein
10.2015 - 04.2020
Demonstrate effective written and verbal communication skills.
Responsible for direct supervision of selected department or departments and ensuring department(s) performs to its maximum potential.
Demonstrate teamwork within store and company and ensure that staff is treated professionally, respectfully and courteously.
Motivate and develop support staff to meet store goals / objectives.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Supervisor
Izod Golf
10.2012 - 10.2015
Duties include opening and closing store.
Providing exceptional customer service, maintaining store cleanliness
Manage all controllable expenses, including allocation of payroll.
Assisted in processing and replenishing merchandise and monitoring floor stock.
Cash handling, training and developing employees.
Hiring and recruiting prospective employees and using product knowledge to drive sales.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Conducted routine inspections to check quality and compliance with established specifications.
SALES ASSOCIATE/CASHIER/STOCK COORDINATOR
TOMMY HILFIGER
07.2008 - 10.2012
Ensured that each customer received outstanding service by providing a friendly environment.
Maintained awareness of all promotions and advertisements
Assisted in floor moves, merchandising, display maintenance, and housekeeping.
Assisted in processing and replenishing merchandise and monitoring floor stock.
Aid customers in locating merchandise.
Assisted in ringing up sales at registers and/or bagging merchandise.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
HS DIPLOMA -
Valley High School
Las Vegas, NV
06.2004
Skills
System Updates
Customer Care
Inventory Supplies
Warehouse Functions
Production planning
Materials transportation
Shipping and receiving
Waste controls
Documentation
Packing and scanning
Languages
Spanish
Professional Working
Timeline
Warehouse Lead
ABM Janitorial Services
06.2022 - Current
Janitorial Cleaner
TJ MAXX
06.2020 - 06.2022
ASSITANT STORE MANAGER, General Manager / Associate
Manager