Summary
Overview
Work History
Education
Skills
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Languages
Affiliations
Accomplishments
References
Timeline
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Seabrook,TX

Summary

Dynamic Deputy Manager at Ascend Performance Materials with a proven track record in operational management and regulatory compliance. Expert in enhancing efficiency and customer satisfaction through innovative process improvements. Adept at cross-departmental collaboration and employee mentoring, driving teams to exceed targets and deliver exceptional service.

Overview

4
4
years of professional experience

Work History

Deputy Manager

Ascend Performance Materials
Seaford, NJ
01.2023 - Current
  • Coordinated cross-departmental activities to ensure seamless operations.
  • Maintained comprehensive records of operational activities for future reference.
  • Prepared monthly progress reports outlining achievements against targets.
  • Supervised daily operations, ensuring compliance with company policies and regulations.
  • Provided technical assistance and advice to subordinates as needed.
  • Provided necessary technical assistance and advice to subordinates when needed.
  • Monitored daily operations and ensured compliance with company policies and regulations.
  • Collaborated with fellow employees, vendors and other parties to achieve smooth coordination of activities, risk remediation and follow-up.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Supported team members with guidance to achieve individual and collective goals.
  • Established effective processes for handling customer complaints.
  • Developed and implemented procedures to enhance organizational efficiency.

Restaurant Manager

Department Of Education
Seaforth, MA
01.2021 - 02.2023
  • Ordered supplies from vendors as needed while staying within budget guidelines.
  • Provided exceptional customer service by anticipating guest needs before they arise.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Established policies for cash handling procedures to maximize security measures.
  • Collaborated with local businesses to create mutually beneficial partnerships.
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.
  • Performed regular maintenance checks on equipment to ensure proper functioning.
  • Created new menu items based on customer feedback and industry trends.

Education

Bachelor of Science - Child Development

Delgado Community College
New Orleans, LA
02-2020

Skills

  • Operational management
  • Regulatory compliance
  • Customer service
  • Inventory control
  • Budgeting
  • Process improvement
  • Cross-departmental collaboration
  • Employee assessment
  • Supplier management

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Languages

German
Professional
Spanish
Professional

Affiliations

  • territorial army member

Accomplishments

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References

References available upon request.

Timeline

Deputy Manager

Ascend Performance Materials
01.2023 - Current

Restaurant Manager

Department Of Education
01.2021 - 02.2023

Bachelor of Science - Child Development

Delgado Community College

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