Overview
Work History
Education
Skills
Certification
Languages
Military Service
Additional Information
Timeline
Generic

Jhnya Johnson

Wahiawā,HI

Overview

1
1
Language
1
1
Certification
2027
2027
years of professional experience

Work History

Amazon Fulfillment Associate

Amazon Warehouse
10.2025 - 07.2026
  • Receiving inventory, packing customer orders, and loading trucks.

Customer Service Representative

Concentrix
2025 - 2026
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Developed strong relationships with clients by delivering personalized support experiences consistently.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Arby's Shift Manager

Arby's
02.2022 - 01.2024
  • Customer service, teamwork and communication

Education

Medical Assisting - Cna

Southern Technical College
Orlando, FL
04.2025

High school diploma - undefined

Seminole High School
Sanford, FL
05.2024

Skills

  • Forklift and pallet jack use
  • Unload and load shipments
  • Customer relations
  • Supply chain management
  • Packing and picking orders
  • Detail-oriented approach
  • Mathematics fundamentals
  • English language skills
  • Heavy lifting capabilities
  • Experience in warehousing

Certification

Driver's License

Languages

English - Fluent

Military Service

  • Private First Class | Army Reserve | United States
  • January 2025 to Present

Additional Information

Authorized to work in the US for any employer

Timeline

Amazon Fulfillment Associate

Amazon Warehouse
10.2025 - 07.2026

Arby's Shift Manager

Arby's
02.2022 - 01.2024

High school diploma - undefined

Seminole High School

Medical Assisting - Cna

Southern Technical College

Customer Service Representative

Concentrix
2025 - 2026
Jhnya Johnson