Jhoan Garcia
Miami,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Manager
Mekong Restaurant
01.2016 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Patients Representative
Cano Health
01.2015 - Current
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
Patient Representative
Sanitas Medical Center
02.2015 - 02.2020
- Verified any changes or data updates to patient records and checked insurance information at each appointment.
- Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
- Informed patients of excessive wait times and offered to reschedule appointments.
- Monitored patient flow throughout day to maintain appointment times and schedules.
- Scheduled appointments for patients and placed reminder calls 48 hours before office visits
- check in /check out knowing demographic , check insurances. double booking
- check to. see if they have lab appt
- check if there information is the same as the demographic
- confirm appt check to reschedule
- check out check dr notes makes when he wants to see patients and also check for ct or pet scan schedule it before the doctor see the pt
Education
Bachelor of Science - Nursing
Miami Dade College
Miami, FL06.2025
GED -
Robert Morgan Educational Center
Miami, FL06.2019
Skills
- Train Employees
- Electricity
- Accounting Techniques
- Human Resource Management
- telephone answering it
- customer services
- computer
- word excel
- epic
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Manager
Mekong Restaurant
01.2016 - Current
Patient Representative
Sanitas Medical Center
02.2015 - 02.2020
Patients Representative
Cano Health
01.2015 - Current
Bachelor of Science - Nursing
Miami Dade College
GED -
Robert Morgan Educational Center
Similar Profiles
Jessie ChenJessie Chen
Restaurant Server at Mekong RestaurantRestaurant Server at Mekong Restaurant
Jenaya WisemanJenaya Wiseman
Volunteer at Thai Mekong ResturantVolunteer at Thai Mekong Resturant
Gabriel StarfireGabriel Starfire
Delivery Driver/Cashier at Mekong II ChineseDelivery Driver/Cashier at Mekong II Chinese