JHOAN GARCIA GRATEROL
Orlando,FL
Summary
Skilled leader and problem-solver with several-year record of success overseeing work. Excellent maintenance and repair abilities demonstrated in and settings. Resourceful in coordinating supplies and personnel to meet any need.
Overview
13
13
years of professional experience
Work History
Operations Manager
LLMS Logistics
Orlando, FL
01.2024 - Current
- Developed and implemented operational procedures to ensure quality standards are met.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Assisted in the set up and operation of various packaging equipment.
- Maintained a clean and safe work environment by adhering to safety procedures.
- Monitored the quality of products being packaged throughout the process.
- Adjusted machine settings to ensure optimal performance and product quality.
- Conducted regular inventory checks of supplies used in the packaging area.
Construction Worker
LLMS Logistics
Orlando, FL
02.2022 - 01.2024
- Monitored and improved efficiency of processes, team performance, and customer service.
- Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
- Lifted heavy objects into place with cranes or hoists.
- Repaired damaged structures with appropriate materials including wood and metal components.
- Transported materials from one site location to another using trucks or trailers.
- Cleaned job sites daily removing debris, dirt and hazardous materials safely.
Hotel Maintenance
Westgate Lakes Resort & Spa
Orland Park, FL
03.2020 - 04.2022
- Collaborated with maintenance team for repairs or replacements of faulty parts on the weighbridge equipment.
- Documented details of all maintenance activities including costs, labor hours, materials used.
- Inspected dining areas before opening hours for any maintenance or cleaning needs.
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
- Conducted regular safety checks to ensure compliance with OSHA standards.
Air Conditioner Shop
Family Business
Maracaibo, Venezuela
01.2012 - 01.2018
- Inspected existing systems for maintenance or repair needs, including testing electrical wiring and controls.
- Troubleshot problems with thermostats, filters and other components of the system.
- Conducted routine check-ups to ensure that all systems were running efficiently.
- Assisted customers in selecting energy-efficient models for their homes or businesses.
- Assisted customers with understanding how best to operate their newly installed AC units for optimal efficiency.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Archival Administration
Universidad Rafael Velloso
Venezuela05-2013
Skills
- Job Planning
- Equipment Troubleshooting
- Employee performance assessment
- Preventive Maintenance
- Grounds Maintenance
- Work Order Management
Timeline
Operations Manager
LLMS Logistics
01.2024 - Current
Construction Worker
LLMS Logistics
02.2022 - 01.2024
Hotel Maintenance
Westgate Lakes Resort & Spa
03.2020 - 04.2022
Air Conditioner Shop
Family Business
01.2012 - 01.2018
Archival Administration
Universidad Rafael Velloso