Jhoan Lopez
Naples,FL
Summary
Dynamic professional with a proven track record at Disney Store, enhancing customer satisfaction and streamlining operations. Excelled in package handling and professional communication, significantly improving team productivity. Skilled in fostering client relationships and optimizing logistics, demonstrating a blend of hard and soft skills critical for high-paced environments.
Overview
4
4
years of professional experience
Work History
Electrician
Abc Electrician
02.2022 - 02.2025
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
Inbound and Outbound Merchandise
Disney Store
09.2024 - 12.2024
- Provided exceptional customer service through professional communication and problem-solving skills.
- Resolved customer concerns promptly, fostering strong relationships with repeat clients.
- Assisted customers with loading or unloading items when necessary, demonstrating a commitment to superior service.
- Collaborated with team members to streamline pickup and delivery processes, improving overall productivity.
Customers Services
Wynn’s Market
10.2023 - 08.2024
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
Demolition Laborer
Firts Demolition
02.2022 - 05.2023
- Demonstrated adaptability by quickly learning new techniques and equipment when required, increasing overall productivity on job sites.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Baser
Janne’s Cafe
02.2021 - 04.2023
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
Education
Maintenance Electromechanical - Mechanical Electrical
SENA
Cali, Colombia01.2017
Bachelor Of Electrical Engineering - Electrician
Nuestra Señora De Fatima
Cali, Colombia12.2008
Skills
- Honesty
- Responsible
- Respectfully
- Customer service
- Help customer
- Warehouse safety
- Safe person
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Inbound and Outbound Merchandise
Disney Store
09.2024 - 12.2024
Customers Services
Wynn’s Market
10.2023 - 08.2024
Electrician
Abc Electrician
02.2022 - 02.2025
Demolition Laborer
Firts Demolition
02.2022 - 05.2023
Baser
Janne’s Cafe
02.2021 - 04.2023
Maintenance Electromechanical - Mechanical Electrical
SENA
Bachelor Of Electrical Engineering - Electrician
Nuestra Señora De Fatima
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