Summary
Overview
Work History
Education
Skills
Timeline
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Jhoana Mae B. Cerezo

West Palm Beach,FL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level server position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

F&B Waitstaff

Nantucket Golf Club
Nantucket, MA
05.2025 - Current
  • Menu knowledge and cross trained with the kitchen. Have been able to share my knowledge in the kitchen.
  • Helped the management with paperwork and been able to take a lead in an event. Did the inventory for the FOH.
  • Taking phone calls from 8th hole from members who ordered foods/drinks and continue to their course. Making sure that the members get their correct order and are satisfied with the service that they get.
  • Served in a fine dining venue of the club and been able to share my gully personality to the members with ensuring that they get my 100% service they deserve.

F&B Waitstaff

The Polo Club of Boca Raton
Boca Raton, FL
10.2023 - 05.2025
  • Established menu knowledge and give customer satisfaction by providing the information they needed and ensured the workplace is well sanitized and ready for next shift. Helped the management and kitchen staffs to reduce idle time by running the food.
  • Taking phone call orders and making sure they get a complete and right orders.
  • Assisted other servers during rush hour by offering hands in greeting the table and taking drink orders. Filling up a coworkers shift during days off regardless of the time if needed.
  • Trained 5 servers on best practices in a specific venue and give reports to the heads of food and beverage with the training.
  • Managed and lead one venue for 1 and a half month without supervisions of higher positions in the club and managed weekend close-out process for servers to ensure we provide a high customer satisfaction.
  • Recognized as The Employee of the Month of June for providing the Top-quality performance.

Company Representative

Ariana & Evans
Binmaley, PH
11.2022 - 05.2023
  • Established government papers to ensure the legality of the company to run a business in the Philippines.
  • Processed needed documents for legal and business departments to start manufacturing, importing and exporting shaving products in and out the country.
  • Secure the manufacturing site and responsible for all related manning requirements for Ariana & Evans in the Philippines.
  • Responsible for meeting possible investors, distributors, suppliers and build relationship and generate possible leads for the success of the company.

Marketing Project-Based

PHINMA University of Pangasinan
Dagupan City, PH
09.2020 - 10.2022
  • Maintained proficient technical computer assistance to students and support the department by monitoring daily enrollment counts.
  • Headed the enrollment team and guided juniors on how to assist possible enrollees from different parts of the province.
  • Participated in planning and executing the best flow of the enrollment process from gathering data/information of students, encoding the data, calling and advertising the university and sell the good quality of education provided by the University.
  • Promoted from short term to long term assistance, ensuring that a project stays on track and ensuring that the data is accurate.
  • Participated in school to school campaigns and recruit possible enrollees to keep the numbers in the data on track and making sure that we reach the quota of leads for the coming academic year.

Education

Bachelor of Science - Tourism Management

PHINMA University of Pangasinan
Dagupan City, Pangasinan
06.2023

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Attention to detail
  • Flexible and adaptable
  • Multitasking
  • Excellent communication
  • Computer skills
  • Calm under pressure
  • Active listening
  • Verbal communication

Timeline

F&B Waitstaff

Nantucket Golf Club
05.2025 - Current

F&B Waitstaff

The Polo Club of Boca Raton
10.2023 - 05.2025

Company Representative

Ariana & Evans
11.2022 - 05.2023

Marketing Project-Based

PHINMA University of Pangasinan
09.2020 - 10.2022

Bachelor of Science - Tourism Management

PHINMA University of Pangasinan

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