Jhoana Munoz
Kearny,NJ
Overview
5
5
years of professional experience
Work History
Seasonal Worker
State Fair Seasons
09.2019 - 01.2020
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Ensured accurate pricing of merchandise through diligent price tag verification, reducing discrepancies at the point of sale.
Cashier/Stocker
Dollar General
08.2021 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Cashier
ShopRite
01.2020 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Kearny High School
Kearny, NJ09.2019
Associate of Arts -
Hudson County Community College
Jersey City, NJ05.2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Positive Attitude
- Friendly and Personable
- Motivated Team Player
- Team Collaboration
- Engaging personality
- Reliable and Responsible
Timeline
Cashier/Stocker
Dollar General
08.2021 - 04.2024
Cashier
ShopRite
01.2020 - 08.2021
Seasonal Worker
State Fair Seasons
09.2019 - 01.2020
High School Diploma -
Kearny High School
Associate of Arts -
Hudson County Community College