Hi, I’m
Jhoanna Lopez
Gilbert,AZ
Summary
Recent graduate with foundational knowledge in Esthetics and Laser and hands-on experience gained through academic projects and managing the full client experience from initial consultation and treatment planning to the successful completion of procedures. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
4
years of professional experience
1
Certification
Work History
Dairy Queen
Manager
03.2021 - Current
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Managed store opening and closing: Stocked shelves, organized displays, maintained cleanliness, handled cash register duties, ensured all machinery was turned off and cleaned, and secured the store.
Education
National Laser Institute, Scottsdale, AZ
Laser Certification
10-2024
University Overview
- Gained in-depth knowledge and hands-on experience in the use of laser technology for hair removal, tattoo removal, microneedling, skin resurfacing, and pigmentation treatments
- Trained in proper laser safety protocols, ensuring client and technician safety through adherence to industry standards and best practices.
- Hands-on experience with a variety of laser equipment and devices, including candela gentle max pro, quanta q plus c and more
Aveda Institute, Phoenix, AZ
Esthetician License
08-2024
University Overview
- Graduated as A List student
- Provided a wide range of beauty services to clients, including facials, body waxing, body wraps, lash lifts and tints, and brow lamination and tinting.
- Delivered personalized consultations to understand client needs, ensuring high levels of satisfaction and repeat business.
- Successfully performed over 50 services in the span of two months , consistently receiving positive feedback and building a loyal clientele.
Highland Highschool, Gilbert, AZ
High School Diploma
05-2021
Skills
- Flexible and adaptable
- Attention to detail
- Dependable and responsible
- Strong communication skills
- Adaptability to change
- Continuing education commitment
Certification
- Laser Certified
- Esthetician License
Languages
English - Fluent
Spanish - Fluent
ASL - Proficient
Timeline
Manager
Dairy Queen
03.2021 - Current
- Laser Certified
- Esthetician License
National Laser Institute
Laser Certification
Aveda Institute
Esthetician License
Highland Highschool
High School Diploma
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