Hi, I’m
Jhoanna Lopez
Gilbert,AZ
Summary
Recent graduate with foundational knowledge in Esthetics and Laser and hands-on experience gained through academic projects and managing the full client experience from initial consultation and treatment planning to the successful completion of procedures. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
4
years of professional experience
1
Certification
Work History
Dairy Queen
Manager
03.2021 - Current
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Managed store opening and closing: Stocked shelves, organized displays, maintained cleanliness, handled cash register duties, ensured all machinery was turned off and cleaned, and secured the store.
Education
National Laser InstituteScottsdale, AZ
Laser Certification
10-2024
University Overview
- Gained in-depth knowledge and hands-on experience in the use of laser technology for hair removal, tattoo removal, microneedling, skin resurfacing, and pigmentation treatments
- Trained in proper laser safety protocols, ensuring client and technician safety through adherence to industry standards and best practices.
- Hands-on experience with a variety of laser equipment and devices, including candela gentle max pro, quanta q plus c and more
Aveda InstitutePhoenix, AZ
Esthetician License
08-2024
University Overview
- Graduated as A List student
- Provided a wide range of beauty services to clients, including facials, body waxing, body wraps, lash lifts and tints, and brow lamination and tinting.
- Delivered personalized consultations to understand client needs, ensuring high levels of satisfaction and repeat business.
- Successfully performed over 50 services in the span of two months , consistently receiving positive feedback and building a loyal clientele.
Highland HighschoolGilbert, AZ
High School Diploma
05-2021
Skills
- Flexible and adaptable
- Attention to detail
- Dependable and responsible
- Strong communication skills
- Adaptability to change
- Continuing education commitment
Certification
- Laser Certified
- Esthetician License
Languages
English - Fluent
Spanish - Fluent
ASL - Proficient
Timeline
Manager
Dairy Queen
03.2021 - Current
National Laser Institute
Laser Certification
Aveda Institute
Esthetician License
Highland Highschool
High School Diploma