Jhomar Mieses
Brooklyn,USA
Summary
CDL Class A driver with recent licensure and a strong focus on safety and compliance. Completed extensive training in vehicle operation, safety protocols, and DOT regulations. Proficient in conducting thorough pre- and post-trip inspections and maintaining accurate logs. Committed to punctuality and delivering freight safely and efficiently.
Overview
8
8
years of professional experience
Work History
Systems Utility
JetBlue Airways
Brooklyn, NY
03.2021 - Current
- Operate ground service equipment which includes motor vehicles, tugs, and elevated de-icing equipment.
- Services aircraft by operating ground service equipment (Potable water truck, ground power unit, tug, aircraft pushback, lavatory truck, deicing truck, etc.)
- Works in a ramp environment.
- Tags, lifts, loads, and unloads Customer bags (more than 100 lbs.) from baggage compartment of aircraft and baggage system.
- Operates external aircraft equipment.
- Helps prepare cabin for Customer boarding and departure, which can include cleaning of seats, seat pockets, floor, galleys, and lavatories.
- Assist Customers with special needs, e.g., Customers who need assistance in boarding.
- Guides aircraft to and from aircraft parking locations.
- Occasionally carry a handheld radio and communicate effectively with proper radio etiquette.
- Occasionally assist with loading and unloading mail, small packages and human remains.
- Ensure and maintain a safe environment and operation.
Customer Service Representative
Enterprise
Brooklyn, NY
03.2021 - 09.2021
- Meet and greet customers in a friendly and timely manner.
- Provide an elevated level of customer service by assisting customers and assessing their rental needs in person and over the phone.
- Understand and communicate rental terms and conditions, vehicle features and other services.
- Provide directions and general assistance.
- Assist to assess condition of rental upon return.
- Process returns, check-ins and exit kiosk transactions.
- Take incoming calls- reservations, rate quotes, frequent questions, and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors.
- Notified Management of any known vehicle problems and any required vehicle maintenance.
- Clean vehicle interior and exterior by hand or by operating washing equipment when needed.
Customer Services Representative
CVS Health
Brooklyn, NY
12.2019 - 04.2021
- Meet and greet customers in a friendly and timely manner.
- Provide an elevated level of customer service by assisting customers and assessing their needs in person and over the phone.
- Provide directions and general assistance.
- Stock shelves and inventory.
- Sales responsibility.
- Customer service.
Customer Service Representative
Walgreens
Brooklyn, NY
11.2019 - 04.2020
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or companion items.
- Registers customer purchases on assigned cash register, collects cash, and distributes change as requested; processes void, returns, rain checks, refunds, and exchanges as needed.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
- Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Implements Company asset protection procedures to identify and minimize profit loss.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Custodian
K259 McKinley JHS
Brooklyn, NY
07.2018 - 08.2018
- Cleaning wood, linoleum, tile, and other floors.
- Shampooing rugs and carpets.
- Emptying trash cans.
- Changing air filters and cleaning vents.
- Waxing floors.
- Ordering new cleaning supplies as needed.
- Washing windows.
- Maintaining a thorough inventory.
- Using equipment, commercial vacuums, floor buffers and carpet cleaners.
- Collecting and taking out trash and recycling.
Customer Service Representative
Jewelry Center Off Grand Ave
Brooklyn, NY
11.2017 - 04.2018
- Maintain inventory up to date.
- Assist customers.
- Operated cash register to manage financial transactions.
- Interact with customers walking in and out.
- Maintain a nice clean workplace.
- Unload and unpack inventory.
- Organize inventory into the designated area.
Education
CDL A - CDL
Sunny Truck Driving School
Queens, NY05-2025
Mobile Crane Operations Level-I - NCCCO Certifications
Associated Training Services
Sun Prairie, WI01.2022
High School Diploma -
East New York Family Academy High School
Brooklyn01.2019
Some College (No Degree) - Criminal Justice
Queensborough Community College
Oakland Gardens, NYSkills
- NCCCO Certified Crane Operator
- Mobile Crane Operations
- Mobile Crane Safety
- Lift Planning
- Communications
- Mobile Crane Load Charts
- Load Dynamics
- Collaborator
- Self-Motivated
- Hardworking
- Dedicated
- Detailed Orientated
- Leadership
- Strong Work Ethic
- Written & Oral Communication
- Multi-Skilled Individual
- Dependable
- Multitasker
- Customer Service
- Ground service equipment operation
- Aircraft servicing
- Safety compliance
Credentials Certifications
- NCCCO TSS-Small Telescopic Boom Crane Fixed Cab
- NCCCO STC-Service Truck Crane
- CDL CLASS A
Languages
Spanish
Professional
Timeline
Systems Utility
JetBlue Airways
03.2021 - Current
Customer Service Representative
Enterprise
03.2021 - 09.2021
Customer Services Representative
CVS Health
12.2019 - 04.2021
Customer Service Representative
Walgreens
11.2019 - 04.2020
Custodian
K259 McKinley JHS
07.2018 - 08.2018
Customer Service Representative
Jewelry Center Off Grand Ave
11.2017 - 04.2018
CDL A - CDL
Sunny Truck Driving School
Mobile Crane Operations Level-I - NCCCO Certifications
Associated Training Services
High School Diploma -
East New York Family Academy High School
Some College (No Degree) - Criminal Justice
Queensborough Community College