Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Jhon Mier Y Teran

Jacksonville

Summary

Dynamic and reliable professional with a proven track record at Uber Eats, adept in navigation and customer service. Excelled in optimizing delivery schedules and maintaining a positive attitude in high-pressure environments. Demonstrated ability to manage multiple tasks efficiently, ensuring timely deliveries and fostering strong customer relationships. Skilled in both commercial driving and effective communication.

Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.

Hardworking employee enthusiastic about learning everything in field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly, and professional service at all times.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Uber Eats
02.2023 - Current
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Kept detailed records of deliveries and money received from customers.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Fostered positive working relationships with regular customers.

Receptionist

Family Business
03.2020 - 11.2022
  • Maintained confidentiality of information regarding clients and company.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Answered central telephone system and directed calls accordingly.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Organized, maintained and updated information in computer databases.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.

Education

Bachelor of Arts - Graphic Design

University of North Florida
Jacksonville, FL
05-2027

Skills

  • Tractor-trailer driving

  • Delivery logging

  • Commercial driving

  • Package scanning

  • Positive attitude

  • Map reading and navigation skills

  • Load balancing

  • Delivery schedule development

  • Customer interaction

  • Multitasking and organization

  • Heavy lifting

  • Refrigerated trailers

  • Punctual and reliable

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Maintained consistent and on-time delivery record with 80% of all orders arriving on time or ahead of schedule.
  • Achieved great results through effectively helping with task.

Languages

Spanish
Native or Bilingual

Timeline

Delivery Driver

Uber Eats
02.2023 - Current

Receptionist

Family Business
03.2020 - 11.2022

Bachelor of Arts - Graphic Design

University of North Florida

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Jhon Mier Y Teran