Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jhon Nicolas

Waipahu,HI

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

3
3
years of professional experience

Work History

12B Combat Engineer

HIARNG
09.2020 - Current
  • Maintained 100% accountability of assigned equipment worth more than $1000.
  • Trained in use of tear gas, passive ordnance, and explosives.
  • Placed explosives and performed mine-sweeping activities on land.
  • Conducted ground reconnaissance for roads, bridges and tunnels and reported findings to commander.

Field Marshall

Oahu League
01.2022 - 06.2023
  • Compiled and maintained waiver forms, attendance rosters and game stats for accurate record-keeping.
  • Encouraged good sportsmanship by requiring both teams to high five or shake hands before and after game.
  • Displayed respect to coaches, participants and parents to promote positive playing environment.
  • Served as rule enforcer, culture cultivator and impartial on-field coach to emphasize sportsmanship and healthy competition.
  • Stored materials at end of game to maintain good working condition of equipment and supplies.
  • Enforced sportsmanship and and promoted focus on learning gameplay, rules and techniques.
  • Addressed unsafe field conditions and inappropriate coach, player and spectator conduct to maximize safety.
  • Stopped match due to safety concerns such as weather conditions or equipment failure resulting in reduced player injury.
  • Officiated at sporting events, games, or competitions to maintain standards of play and verify observed game rules.
  • Monitored and managed soccer games to verify safety and promote good sportsmanship for players.

Sales Associate

ABC Stores
12.2021 - 03.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Contributed to team objectives in fast-paced environment.
  • Informed customers of promotions to increase sales productivity and volume.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Team Member

Jamba Juice
11.2020 - 05.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted with inventory counts and stocking of merchandise.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Assisted customers in selecting merchandise best suited to needs.
  • Monitored and verified all merchandise was properly priced and labeled.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Education

Associate of Science - Computer Science

Kapiolani Community College/University of HI Community Colleges
Honolulu, HI
05.2024

High School Diploma -

President William Mckinley High School
Honolulu, HI
05.2021

Skills

  • Basic Combat Construction
  • Strategy Planning
  • Crown Molding
  • Administrative Support
  • Complex Problem-Solving
  • Acquire New Business
  • Retail Store Operations
  • Cash Handling Accuracy
  • Verbal Communication
  • Shipment Processing
  • Time Management
  • Restock Shelves
  • Managing Multiple Tasks
  • Proofreading
  • Microsoft excel & Word

Languages

tagalog
Ilocano

Timeline

Field Marshall

Oahu League
01.2022 - 06.2023

Sales Associate

ABC Stores
12.2021 - 03.2022

Team Member

Jamba Juice
11.2020 - 05.2021

12B Combat Engineer

HIARNG
09.2020 - Current

Associate of Science - Computer Science

Kapiolani Community College/University of HI Community Colleges

High School Diploma -

President William Mckinley High School

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Jhon Nicolas