Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jhon Padilla

Fullerton,CA

Summary

Adept at driving operational excellence, I honed my skills in staff training and development at Rack Attack, enhancing productivity and safety. My strategic thinking and motivational leadership have consistently improved team performance and customer satisfaction, leveraging technical support and policy enforcement to meet and exceed objectives.

Overview

6
6
years of professional experience

Work History

Shift Leader

Rack Attack
Irvine, Fullerton
05.2023 - Current
  • Ensured compliance with health and safety regulations to provide a safe workplace.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Analyzed sales data to identify trends and areas for improvement.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
  • Checked orders for quality and completeness.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Assisted in the development and implementation of new operational procedures.

Associate Shift Lead

Deutsche Bank Group
Santa Ana, California
04.2021 - 04.2023
  • Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
  • Managed daily workflow and scheduled staff for adequate coverage.
  • Implemented strategies to take advantage of new opportunities.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Supervised staff during shift changes and ensured transition went smoothly.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Utilized POS systems efficiently for order processing and inventory management.

Server

Gen Korean BBQ
Fullerton, CA
03.2019 - 06.2021
  • Accurately recorded orders on cash register and point-of-sale system.
  • Followed health safety guidelines when preparing and serving food products.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Assisted in training new servers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Education

Associate of Arts - Business Administration And Management

Fullerton College
Fullerton, CA
06-2028

Skills

  • Staff education and training
  • Technical support
  • Staff engagement
  • Policy and procedure enforcement
  • Training assistance
  • Motivational leadership
  • Client support
  • Team collaboration and leadership
  • Inventory counts
  • Follow-up procedures
  • Operations management
  • Strategic thinking
  • Staff training and development
  • Customer retention strategies
  • Shift paperwork completion

Timeline

Shift Leader

Rack Attack
05.2023 - Current

Associate Shift Lead

Deutsche Bank Group
04.2021 - 04.2023

Server

Gen Korean BBQ
03.2019 - 06.2021

Associate of Arts - Business Administration And Management

Fullerton College

Similar Profiles

CREATE PROFILE
Jhon Padilla