Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jhonatan Padron

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.


Overview

11
11
years of professional experience

Work History

Sales Consultant

Nissan Of Boerne
08.2023 - Current
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Answered telephone and email inquiries from potential customers.
  • Responded to customer enquiries via telephone and email.
  • Developed successful sales strategies to maximize customer satisfaction and profit.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.


Owner

Medic Massager's
11.2019 - Current
  • Managed day-to-day business operations.
  • Trained and motivated employees to perform daily business functions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Interacted well with customers to build connections and nurture relationships.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Maintained payroll information by calculating, collecting, and entering data.

Senior Sales Associate

Medicpad USA
06.2018 - 10.2019
  • Engaged with customers to build rapport and loyalty.
  • Educate customers on the product and its long term benefits.
  • Utilized upselling techniques to promote additional products and increase sales.


Sales Manager

Medicpad USA
02.2013 - 04.2018
  • Communicated product details and demonstrated benefits to connect with customers and complete sales.
  • Led and motivated sales team to meet and exceed sales goals.
  • Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
  • Managed team of full-time and part-time staff, trained new workers and monitored performance.
  • Showed associates how to improve customer interactions and increase sales with successful communication and consultative strategies.
  • Assisted in recruiting, hiring and training of team members.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Education

GED -

Job Corps
El Paso, TX
02.2010

Skills

  • Business Administration
  • Hiring and Staffing
  • Customer Relations
  • Verbal and Written Communication
  • Sales Leadership
  • Coaching and Mentoring
  • Marketing and Advertising
  • Active Listening
  • Staff Training
  • Managing Multiple Tasks
  • Motivational Leadership
  • Problem Solving

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Consultant

Nissan Of Boerne
08.2023 - Current

Owner

Medic Massager's
11.2019 - Current

Senior Sales Associate

Medicpad USA
06.2018 - 10.2019

Sales Manager

Medicpad USA
02.2013 - 04.2018

GED -

Job Corps

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Jhonatan Padron