Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jhonatan Velasquez

Hyattsville,MD

Summary

Dynamic professional with a proven track record at Macy's, excelling in vendor evaluation and relationship management. Achieved significant cost savings through effective negotiation and implemented a streamlined vendor management system. Recognized for enhancing customer satisfaction and driving sales by identifying market trends and delivering exceptional service.

Overview

11
11
years of professional experience

Work History

Vendor

Macys
12.2024 - Current
  • Answered questions and assisted customers with item selection and location.
  • Met sales goals by offering excellent customer service.
  • Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
  • Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
  • Implemented an efficient vendor management system that streamlined operations and reduced administrative workload.
  • Set up displays and signage to attract customers and boost sales.
  • Enhanced vendor reputation with timely delivery and accurate order fulfillment.
  • Boosted sales figures by identifying and capitalizing on emerging market trends.
  • Facilitated training sessions for new hires on vendor management best practices.
  • Collaborated with marketing and sales teams to create promotional strategies for new products.
  • Negotiated favorable terms with suppliers to reduce costs and improve profit margins.

Cleaner

Maria's Cleaning Services
06.2016 - 12.2024
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Organized and used industrial cleaning products following strict safety procedures.

Restaurant Waiter

Resturant Hostess, The Royal Palm Yachts and Country Club
02.2014 - 12.2015
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.

Education

High School Diploma -

Northwestern High School
Hyattsville, MD
05.2013

Skills

  • Issue resolution
  • Vendor evaluation
  • Relationship management
  • Business planning
  • Customer needs assessment

Languages

Spanish
Native or Bilingual

Timeline

Vendor

Macys
12.2024 - Current

Cleaner

Maria's Cleaning Services
06.2016 - 12.2024

Restaurant Waiter

Resturant Hostess, The Royal Palm Yachts and Country Club
02.2014 - 12.2015

High School Diploma -

Northwestern High School

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Jhonatan Velasquez