Detail-oriented team player with strong organizational skills. Excellent communication skills both verbal and written. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
47
47
years of professional experience
Work History
Guest Educator
Pflugerville ISD
03.2017 - Current
Utilized innovative teaching strategies to effectively engage students in learning.
Implemented useful behavior management strategies to instill discipline and compliance with classroom conduct.
Helped students explore concepts with engaging, learning-focused activities.
Managed up to 20 students in a classroom per day.
Criminal History/Fingerprinting Supervisor
Texas Department Of Public Safety
06.2001 - 03.2017
Assigned schedules and coordinated leave time to maintain optimal coverage.
Trained team members on agency processes, and investigation strategies.
Obtained and processed over 100 criminal history inquiries per day.
Notarize documents.
Prepared Annual Performance reviews.
Maintained even distribution of daily work.
Maintained departmental confidential information.
Participated in ongoing training and updated department information.
Janus Mutual Funds
Financial Advisory Services
05.2000 - 03.2001
Investigated market changes in order to relay changes to clients.
Assessed financial data and advised clients of rate changes
Processed clients stock purchases, exchanges and sales transactions daily; according to regulatory guidelines and data integrity.
Skilled at working independently and collaboratively with assigned team.
Self-motivated, strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well with team members, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Accounting Clerk
City Of San Diego
10.1994 - 09.1999
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Maintained accurate and complete documentation to facilitate accounting and filing functions.
Identified and resolved internal accounting variances,
Completed biweekly payroll for company personnel.
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Maintained clean and organized files by keeping accounts payable records up-to-date.
Verified items billed against items ordered and reconciled differences through follow-up with vendor.
Completed payroll functions to facilitate accurate and prompt staff payments.
Coordinated office supply ordering to avail materials for streamlined operations.
Section Supervisor
Bank Of America
10.1976 - 03.1986
Conducted annual employee performance reviews to recognize achievements and identify areas needing improvement.
Scheduled weekly section meetings to review emerging challenges, identify opportunities and recognize high-performing employees.
Delivered weekly project updates to management to enhance program visibility and promote improved performance.
Resolved customer service escalations to promote mutually beneficial outcomes.
Located and resolved problems with team production and performance to maintain consistent quality levels.
Collaborated with other leaders and executives to direct workflow and support operations.
Increased customer satisfaction and grew business by maintaining close relationships with customers.
Built relationships with customers and managed accounts to drive revenue and profit.