Jhonelle Morgan
West Palm Beach
Summary
Dynamic food service professional with a proven track record at Palm Beach County School District, excelling in food safety compliance and customer service. Enhanced team efficiency through effective training and reduced food waste by implementing portion control measures. Skilled in meal preparation and dedicated to fostering a positive work environment. Friendly and enthusiastic, able to learn new task quickly. Represent establishment with friendly, professional demeanor at all times.
Overview
21
21
years of professional experience
Work History
Lead Food Service Worker
Palm Beach County School District
05.2015 - Current
- Ensured strict adherence to allergen protocols by monitoring food preparation areas and educating staff on proper handling techniques for dietary restrictions.
- Enhanced team efficiency by training new staff members on proper food handling techniques and safety procedures.
- Ensured compliance with local health codes through strict adherence to sanitation guidelines and regular inspections.
- Reduced food waste by implementing portion control measures, accurately tracking inventory levels, and adjusting orders accordingly.
Cashier Team Lead
Sam's Club
05.2005 - 12.2014
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Assistant Catering Manager
Panera Bread
08.2004 - 03.2008
- Led a team of catering staff in providing exceptional service, fostering a positive work environment.
- Increased revenue by upselling additional services and products during the planning process with clients.
- Ensured smooth execution of events by creating detailed timelines for all stages from planning to completion.
- Managed budgets and inventory control, reducing overall costs and minimizing waste.
Education
T.L.C Leadership Academy
West Palm Beach, FLSkills
- Meal preparation
- Sanitation procedures
- Food presentation
- Food safety compliance
- Time management
- Great customer service skills
Timeline
Lead Food Service Worker
Palm Beach County School District
05.2015 - Current
Cashier Team Lead
Sam's Club
05.2005 - 12.2014
Assistant Catering Manager
Panera Bread
08.2004 - 03.2008
T.L.C Leadership Academy
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