JHON F CRUZ DE LOS SANTOS
New York,NY
Summary
Dedicated kitchen staff member with a proven ability to enhance customer satisfaction through effective teamwork and timely food delivery. Strong commitment to maintaining cleanliness and organization in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Kitchen Staff Member
Sheraton Hotels
Brooklyn, NY
05.2023 - 12.2025
- Assisted servers by delivering food and beverages promptly to enhance customer satisfaction.
- Maintained cleanliness of dining area, ensuring compliance with health and safety standards.
- Collaborated with kitchen staff to expedite order fulfillment and improve service efficiency.
- Organized and restocked supplies to support smooth restaurant operations during peak hours.
BUSBOY
Dallas BBQ Times Square
BLV JAMAICA, NEW YORK
01.2023 - 12.2025
- Trained new team members on proper procedures for food handling and customer service protocols.
- Implemented improvements to workflow processes, reducing wait times for customers significantly.
- Led initiatives to optimize inventory management, minimizing waste through effective supply tracking.
- Mentored junior staff in best practices for maintaining restaurant cleanliness and service quality.
BUSBOY
Olive Garden Restaurant
Queens, NEW YORK
03.2023 - 01.2024
- Assisted servers in delivering food orders efficiently to enhance customer satisfaction.
- Maintained cleanliness and organization of dining areas to ensure a pleasant atmosphere.
- Collaborated with kitchen staff to expedite order preparation during peak hours.
- Supported inventory management by restocking supplies and notifying management of shortages.
KITCHEN ASSISTANT
ABC Restaurant
03.2021 - 11.2023
- Supervised kitchen operations to ensure compliance with health and safety regulations.
- Trained new staff on food preparation techniques and kitchen protocols.
- Streamlined inventory management processes to reduce waste and optimize supply usage.
- Coordinated with chefs to maintain high standards of food quality and presentation.
DISHWASHER
ABC Restaurant
Queens, NY
02.2019 - 09.2020
- Operated industrial dishwashing equipment to ensure cleanliness and sanitation standards.
- Maintained organized workstations, enhancing efficiency in dishwashing processes.
- Collaborated with kitchen staff to streamline workflow between cooking and cleaning areas.
- Trained new team members on proper dishwashing techniques and safety protocols.
Manege Assistant
Ideal Food Basket
New York, NY
01.2018 - 02.2020
- Supported daily store operations by assisting customers with inquiries and product selection.
- Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
Education
BASIC BAKING COURSE
02-2017
FOOD HANDLING COURSE
08-2016
BASIC COOKING COURSE
03-2015
High School Diploma -
SCHOOL ADVENTIST OZAMA
DOMINICAN REPUBLIC06-2008
Skills
- Teamwork
- Fast Learner
- Responsible and punctual
- Ability to follow instructions
- Food preparation
- Organization and cleanliness
- Safe food handling
- customer service
Languages
Spanish
English
Limited Working
Timeline
Kitchen Staff Member
Sheraton Hotels
05.2023 - 12.2025
BUSBOY
Olive Garden Restaurant
03.2023 - 01.2024
BUSBOY
Dallas BBQ Times Square
01.2023 - 12.2025
KITCHEN ASSISTANT
ABC Restaurant
03.2021 - 11.2023
DISHWASHER
ABC Restaurant
02.2019 - 09.2020
Manege Assistant
Ideal Food Basket
01.2018 - 02.2020
BASIC BAKING COURSE
FOOD HANDLING COURSE
BASIC COOKING COURSE
High School Diploma -
SCHOOL ADVENTIST OZAMA