Jhonny De La Rosa
Burlington,NJ
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Site Operations Manager
SBM Management Services LP
10.2021 - Current
- Established strong relationships with vendors, negotiating favorable contracts that benefited both parties in terms of cost savings and service quality.
- Developed safety protocols to ensure a secure working environment, resulting in reduced accidents onsite.
- Increased employee engagement by implementing training programs and promoting open communication.
- Leveraged data-driven insights to make informed decisions about resource allocation and process improvements.
- Conducted regular audits of operational procedures, ensuring compliance with industry standards and regulations.
- Launched new initiatives to improve overall site performance, contributing to company growth.
- Drove excellence in customer service through effective communication channels between internal teams as well as external clients.
- Optimized inventory management systems for efficient material tracking and usage control.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Site Supervisor
ABM Industries
02.2019 - 08.2021
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
- Oversaw equipment maintenance routines regularly ensuring optimal performance levels across all machinery used onsite.
- Prioritized and delegated workload based on available materials.
- Provided onsite training to help develop employee skills.
- Initiated onsite safety program and properly trained team members to decrease injuries.
Education
GED -
CC OF STATEN ISLAND
Staten Island, NY06.2020
Skills
- Operational Efficiency
- Asset Management
- Facilities Management
- Customer Service
- Problem-Solving
- Management
- Maintaining Compliance
- Policies and procedures implementation
- Operations Management
- Staff Management
- Staff Training
- Inventory Management
Accomplishments
- Supervised team of 40 staff members.
- Reduced lost workdays and recordable incidents to 0 in 3 years by implementing a safety awareness program.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Site Operations Manager
SBM Management Services LP
10.2021 - Current
Site Supervisor
ABM Industries
02.2019 - 08.2021
GED -
CC OF STATEN ISLAND