Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Jhonny Flores

Miami,FL

Summary

Organized and reliable, able to manage multiple priorities with a positive attitude. Willing to take on additional responsibilities to achieve team objectives.
Dynamic and entrepreneurial professional with an innate passion for innovation and new technologies. With a strong academic background, you have demonstrated exceptional skills as a manager, leading teams to business success. Ability to adapt quickly to market changes and his self-taught approach, allowing him to stay at the forefront of the latest trends and technological applications. Creative and visionary mindset, willing to face challenges and seize opportunities to drive growth and development in any business environment.
Self-starter attitude, with constant learning in order to grow professionally and seek new opportunities for knowledge and continuous improvement. Proactive and easily adaptable to changes, new challenges or objectives that lead to higher performance.

Overview

6
6
years of professional experience

Work History

Representative Field / Warehouse Assistant

Saferite Solutions
05.2022 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Responded to customer requests for products, services, and company information.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Delivered prompt service to prioritize customer needs.
  • Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
  • Helped keep inventory accurate by overseeing daily cycle counts.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Operated equipment while observing standard safety procedures.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Verified accuracy of shipping and receiving documents and maintained records.
  • Communicated and integrated with other departments to share information and coordinate successfully.
  • Coordinated receiving process and managed dock to efficiently unload trucks.

General Manager / Owner

Emilios Empresas C.A.
03.2018 - 12.2020
  • Management of day-to-day business operations.
  • Consultation with customers to assess their needs and propose optimal solutions.
  • Training and motivating employees to perform daily business functions.
  • Supplier evaluation to maintain cost control and improve operations.
  • Increasing operational efficiency and productivity through budget, account and cost management.
  • Establishment of processes critical to business operations.
  • Business development and revenue growth of 40% month-over-month for one-year period.
  • Monitoring market conditions to accurately price products and take advantage of emerging trends.
  • Training and development of team members to build human capital.
  • Utilized knowledge of market trends to create value-added solutions that resulted in significant revenue growth.
  • Organized and attended trade shows and special events to showcase products, network with other companies and attract new customers.
  • Practiced sales and marketing strategies that led to significant revenue growth and expanded customer base.
  • Increased new customers by 20% each month

General Manager

Distribuidora De Alimentos Barinas C.A.
02.2017 - 02.2019
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Clarified roles, responsibilities and expectations of staff.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Identified opportunities to improve business process flows and productivity.
  • Identified and resolved issues between employees, promoting better collaboration and mutual respect.
  • Established performance goals for department and provided methods for reaching milestones.
  • Monitored industry trends, keeping current on latest changes and competition in industry.
  • Established performance goals for department and outlined processes for achievement.
  • Evaluated product development strategies and prepared alternative approaches to goal achievement.
  • Oversaw divisional marketing, advertising and new product development
  • Founded performance- and merit-based evaluation system to assess staff performance
  • Directed technological improvements, reducing waste and business bottlenecks
  • Initiated strategy to drive company growth and increase market share and profitability
  • In span of just one year, 100% of inventory acquired was sold, increasing diversity of products for following year.
  • 60% increase in customer portfolio

Education

Bachelor of Science - Bachelor's Degree in Accounting

"Ezequiel Zamora" National University
Barinas Edo Barinas, Venezuela
12.2002

Skills

  • Business administration
  • Project Management
  • Financial Management
  • Contract Management
  • Effective and Professional Communication
  • Interviewing and Counseling
  • Test Financial Controls
  • MS Office Suite

Experience in personnel management and interpersonal relations

  • Formulation, preparation and execution of annual operating plans, execution of purchase orders, services, experience in administrative procedures, payments to suppliers, expense reports, preparation, planning and execution of operating plans
  • Achievement and results orientation analytical skills, ability to work in team and under pressure situations
  • Business planning
  • Inventory management

Hobbies

Frequent Reader
Basketball
Volleyball
soccer
Music
My greatest achievement: MY CHILDREN

Timeline

Representative Field / Warehouse Assistant

Saferite Solutions
05.2022 - Current

General Manager / Owner

Emilios Empresas C.A.
03.2018 - 12.2020

General Manager

Distribuidora De Alimentos Barinas C.A.
02.2017 - 02.2019

Bachelor of Science - Bachelor's Degree in Accounting

"Ezequiel Zamora" National University

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Jhonny Flores