Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jhonny Pierre

Kissimmee,FL

Summary

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining a clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with a focus on achieving results.

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Responsible Cashier proficient in handling money, restocking merchandise, and helping customers locate products. History of keeping work areas clean, neat, and professionally arranged. Good listening skills combined with an attentive and detail-oriented nature.

Diligent and responsible Cashier with an excellent track record of operating smooth, accurate registers, maintaining merchandise stock, and ensuring cleanliness, offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with the swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.

Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for a collaborative approach and commitment to excellence.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Tech-savvy innovator with hands-on experience in emerging technologies and a passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and a proactive approach in delivering effective solutions. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.

Overview

7
7
years of professional experience

Work History

Cashier

Avis Rent Car
03.2022 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Steward Coordinator

Walt Disney World Resort
01.2018 - 12.2022
  • Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
  • Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes promptly after completion.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
  • Maintained swift pace of work to meet business demands for cleaning and supplies storage.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
  • Ensured cleanliness and sanitation of dining areas, adhering to strict hygiene standards for a healthy environment.
  • Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.
  • Assisted in training new stewards on company policies and procedures, fostering a supportive team environment.
  • Maintained accurate inventory management for food supplies and tableware, avoiding shortages or overstocking issues.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Effectively communicated with team members regarding meal orders or special requests from passengers for streamlined service delivery.
  • Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
  • Addressed and resolved spills in dining areas and provided polite guidance around hazards.
  • Checked recycling cans, removed garbage and put recyclables in correct bin.
  • Collaborated with kitchen staff to ensure dietary restrictions were met, creating personalized meals when necessary.
  • Demonstrated strong multitasking abilities by managing multiple tables simultaneously while maintaining friendly demeanor.
  • Displayed strong attention to detail when setting tables according to established guidelines and event themes.
  • Greeted guests and asked open-ended questions to help determine needs and offer options.
  • Conducted regular quality checks on food items, ensuring freshness and reducing waste by timely rotation of stock.
  • Handled challenging situations with tact and professionalism, resolving passenger complaints and concerns.
  • Documented kitchen inventory by reviewing stock and counting items.
  • Contributed to overall guest satisfaction by promptly addressing inquiries or requests made throughout their stay.
  • Provided valuable feedback during menu planning sessions by suggesting innovative dish ideas based on passenger preferences.
  • Upheld impeccable personal appearance standards as an ambassador of the company''s brand image when interacting with guests.
  • Assisted in the efficient preparation and presentation of meals, contributing to a seamless dining experience.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
  • Played an active role in reducing waste and energy consumption by following eco-friendly practices throughout daily tasks.
  • Participated in routine safety drills as part of emergency preparedness measures onboard the vessel or hospitality establishment.
  • Enhanced team efficiency with rigorous training on sanitation and safety protocols.
  • Reduced incidents of service errors by implementing meticulous double-check system for all orders.
  • Liaised with vendors to secure high-quality supplies while staying within budget constraints.
  • Optimized storage solutions, leading to quicker access to necessary supplies and equipment.
  • Assisted in event setup and tear down, ensuring timely readiness for various functions.
  • Supported culinary team with timely delivery of ingredients, helping to maintain flow during service rush.
  • Streamlined dishwashing process, significantly reducing turnaround time for clean tableware availability.
  • Ensured optimal cleanliness and organization in dining and kitchen areas, leading to enhanced dining experience for guests.
  • Improved guest satisfaction by quickly addressing and resolving any dining concerns or complaints.
  • Maintained inventory accuracy, conducting regular stock checks and ordering supplies before depletion.
  • Facilitated smooth operation during peak dining hours by efficiently managing table setups and breakdowns.
  • Enhanced guest dining experience with prompt and courteous service.
  • Upheld strict adherence to health and safety standards, ensuring safe dining environment for both guests and staff.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Arranged tables and chairs for special occasions and events.

Food Runner

Steak House Restaurant
06.2017 - 01.2018
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
  • Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
  • Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
  • Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
  • Ensured accurate order delivery to customers, fostering positive dining atmosphere.
  • Participated in weekly staff meetings to discuss improvements in service delivery, enhancing team performance.
  • Increased customer satisfaction with quick and courteous food delivery.
  • Assisted in training new food runners, improving team efficiency and service quality.
  • Supported waitstaff during peak hours, reducing wait times and improving service efficiency.
  • Contributed to menu knowledge, aiding customers with inquiries and improving their dining experience.
  • Collaborated with kitchen team to correct any order discrepancies, ensuring customer satisfaction.
  • Ensured compliance with health and safety regulations during food handling and delivery.
  • Implemented feedback from customers and staff to improve service delivery processes.
  • Monitored dining area to anticipate customer needs, enhancing overall dining experience.
  • Enhanced dining experience for patrons by promptly delivering food orders from kitchen to tables.
  • Provided feedback to kitchen on customer preferences, aiding in menu adjustments.
  • Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.
  • Facilitated smooth communication flow between kitchen and dining area, ensuring timely order fulfillment.
  • Assisted in inventory management of dining supplies, ensuring availability and reducing waste.
  • Assisted with bussing tables and cleaning up spills.
  • Provided assistance to kitchen staff by preparing food items for delivery, streamlining service process.
  • Maintained cleanliness and organization in dining area, contributing to inviting environment.
  • Assisted wait staff with timely food delivery and guest requests.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Assisted customers with carry-out service.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Arranged tables and chairs for special occasions and events.
  • Established rapport with customers by providing friendly and attentive service.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Addressed customer complaints and inquiries to verify satisfaction.

Busser,Host

Olive Garden
03.2016 - 01.2018
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Trained new staff in bussing and cleaning procedures.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Supported team members with additional tasks, promoting a positive work environment.
  • Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Demonstrated attention to detail when setting tables according to restaurant standards.
  • Displayed excellent time management skills while balancing multiple tasks simultaneously.
  • Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
  • Respected guest privacy by discreetly clearing dishes without interrupting conversations.
  • Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen.
  • Streamlined communication between kitchen and serving staff to enhance overall efficiency during busy periods.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Supported waitstaff in delivering prompt service, helping to manage customer queries and requests efficiently.
  • Contributed to safety and cleanliness, meticulously sanitizing tables and chairs according to health guidelines.
  • Contributed to special events setup, efficiently arranging tables and decor according to event specifications.
  • Improved team efficiency with proactive assistance in dishwashing and kitchen prep tasks.
  • Reduced wait times for seating, efficiently managing flow of guests during peak hours.
  • Facilitated smooth dining experience, promptly addressing spills and hazards to prevent accidents.
  • Maintained welcoming restaurant atmosphere, contributing to positive customer experiences by keeping dining area neat.

Education

No Degree - English Language And Literature

Valencia College
Orlando, FL
01-2020

Skills

  • Customer service
  • Customer assistance
  • Patience and empathy
  • Work ethic and integrity
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy
  • Cash management
  • Cash handling expertise
  • Payment processing
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges
  • Issue resolution
  • Complex Problem-solving
  • Merchandise restocking
  • Cash drawer balancing
  • POS system operations
  • Payment collection
  • Staff training
  • POS systems
  • Refund handling
  • Guest inquiries
  • ID verification
  • Attention to detail
  • Inventory management
  • Currency counting
  • Inventory control

Languages

French
Full Professional
English
Full Professional

Timeline

Cashier

Avis Rent Car
03.2022 - 06.2023

Steward Coordinator

Walt Disney World Resort
01.2018 - 12.2022

Food Runner

Steak House Restaurant
06.2017 - 01.2018

Busser,Host

Olive Garden
03.2016 - 01.2018

No Degree - English Language And Literature

Valencia College