Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jhonrey gomez

Baldwin Park,California

Summary

Detail-oriented Automotive Technician with strong problem-solving skills and a commitment to customer satisfaction. Proven ability to manage complex issues and enhance service delivery.

Overview

4
4
years of professional experience

Work History

Automotive Technician

Jiffy Lube
05.2025 - 10.2025
  • Collaborated with team members to enhance service delivery and customer satisfaction.
  • Resolved customer inquiries via phone, email, and chat, ensuring timely assistance.
  • Managed complex customer issues, providing tailored solutions to improve retention.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Wheeled Vehicle Mechanic (91B)

US Army
03.2022 - 01.2025
  • Collaborated with team members to streamline repair processes, reducing vehicle downtime effectively.
  • Trained junior mechanics on best practices for diagnostics and repairs, fostering technical proficiency within the team.
  • Managed inventory of tools and parts, ensuring availability for timely repairs and maintenance tasks.


Education

High School Diploma -

Baldwin Park High School
Baldwin Park, CA

Skills

  • Strong work ethic
  • Attention to detail
  • Problem-solving
  • Customer service
  • Team collaboration
  • Managing parts

Languages

Spanish
Native or Bilingual

Timeline

Automotive Technician

Jiffy Lube
05.2025 - 10.2025

Wheeled Vehicle Mechanic (91B)

US Army
03.2022 - 01.2025

High School Diploma -

Baldwin Park High School