Jhonson Gomez
Winter Park,FL
Summary
Seasoned driver with a proven track record at Uber and Lyft, excelling in enhancing customer satisfaction and safety. Recognized for exceptional service and efficient route management, I leverage interpersonal skills and commercial driving expertise to exceed employer expectations. Achieved a significant improvement in customer feedback, underscoring my commitment to excellence and reliability in passenger transportation.
Overview
2
2
years of professional experience
Work History
Driver
Uber And Lyft
Orlando, FL
10.2023 - Current
- Enhanced customer satisfaction by providing courteous and professional service.
- Communicated effectively with dispatch and customers to provide status updates.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Adhered to traffic laws and regulations to prevent accidents.
- Operated a variety of vehicles safely in diverse weather conditions.
Uber
Uber Eats
Orlando, FL
01.2023 - 10.2023
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
Education
Bachelor of Science -
Colegio Catolico Nuestra Senora Del Rosario
Venezuela07-2006
High School Diploma -
Colegio Catolico Nuestra Senora Del Rosario
Venezuela07-2006
Skills
- Commercial driving
- Daily logging
- Delivery pickup
- Passenger transportation
- Load monitoring
- Route logs
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Driver
Uber And Lyft
10.2023 - Current
Uber
Uber Eats
01.2023 - 10.2023
Bachelor of Science -
Colegio Catolico Nuestra Senora Del Rosario
High School Diploma -
Colegio Catolico Nuestra Senora Del Rosario