Jhony Gutierrez Perez

Supervisor, Grater Satellites, Pennsauken, NJ, 2019-01-01, 2021-12-31, Spearheaded daily operations of a team of 5-7 DirecTV technicians, fostering a culture of excellence and driving high-quality installations., Effectively managed equipment inventory, coordinated logistics, and delegated tasks to ensure seamless execution of installation projects., Provided expert technical support and guidance to technicians, ensuring timely resolution of complex issues and exceptional customer satisfaction., Collaborated with city officials to facilitate drop buries, ensuring compliance with regulatory requirements and minimizing project delays., Successfully managed large-scale commercial installations, including projects involving 2-25 cable boxes, in diverse settings such as sports bars, health centers, and convention centers., Demonstrated expertise in troubleshooting complex cable and copper wire issues, ensuring prompt resolution and minimal downtime., Maintained open communication channels with DirecTV management, ensuring alignment with organizational objectives and optimal operational efficiency.