Jhoselin Arteaga
Madison,TN
Summary
Passionate professional with experience serving patients with diverse needs. Demonstrated understanding of data collection and recordkeeping requirements. Promoted academic, functional and social skills development within clinic, home and community environments.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Registered Behavior Technician
Avita Therapy Services
Nashville, TN
08.2026 - Current
- Implemented ABA behavior plans during Avita Therapy Services client sessions.
- Collected behavior data and session notes for treatment reviews.
- Assisted BCBAs with therapy preparation and program updates.
Medical Receptionist/Front Desk
A Brighter Day Pediatrics
Nashville, TN
12.2023 - Current
- Optimized front desk operations by implementing process improvements that enhanced efficiency.
- Facilitated communication between patients and healthcare providers to improve service delivery.
- Managed insurance claims processing and verified patient eligibility for effective billing operations.
- Processed insurance claims and verified patient eligibility for seamless billing operations.
- Maintained accurate patient records in electronic health record systems for compliance with regulations.
- Streamlined front desk operations by implementing process improvements to enhance workflow.
Phone Room Secretary
Nephrology Associates
Nashville, TN
03.2026 - 08.2026
- Managed patient scheduling for nephrology clinic visits and follow-up appointments.
- Answered calls and routed messages for providers at Nephrology Associates.
- Prepared patient charts and updated medical records in office systems.
Lead Production Expert
Pinnacle Home Improvements
Nashville, TN
01.2023 - 03.2023
Cashier
Chick-fil-A
Nashville, TN
08.2021 - 02.2023
- Managed cash register with precise cash handling and daily reconciliation.
- Operated cash register efficiently during peak hours, ensuring accurate cash handling and reconciliation.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Refined checkout procedures to enhance transaction speed and accuracy.
- Fostered relationships with customers to enhance loyalty with customers to encourage repeat business.
CNA
AHC Cumberland
Nashville, TN
09.2022 - 01.2023
- Monitored vital signs and reported changes to nursing staff promptly.
- Collaborated with healthcare team to develop and implement care plans.
- Ensured cleanliness and orderliness of patient rooms and common areas to promote a safe and comfortable environment.
- Coordinated with healthcare team to develop and implement effective care plans tailored to patient needs.
- Documented patient information accurately in the electronic health records system.
Education
Health Science (Some College) -
Volunteer State Community College
Gallatin, TNHigh School Diploma -
Nashville School Of The Arts
Nashville, TNSkills
- Managing patient records
- Patient scheduling
- Electronic health records
- ICD-10
- Behavior analysis
- Management
- Administrative experience
- Patient care coordination
- Client phone interaction
- Customer retention
- CPR
- Multitasking
- Appointment scheduling
- Scanning
- Microsoft Excel
- Productivity software
- Customer complaint resolution
- Phone communication
- Typing
- Communication skills
- Phone call management
- Multi-line phone systems
- Medical office experience
- EHR systems
- Writing skills
- Technical Proficiency
- Time management
- Windows
- EClinicalWorks
- Computer skills
- Clerical experience
- Vital Signs
- Microsoft Office
- Data entry
- Teamwork
- Presentation software
- Dental terminology
- Patient interaction
- Administrative support
- Customer service
- Google Suite
- Microsoft Outlook
- Spanish
- Practice management
- Microsoft Word
- Computer operation
- Fact checking
- Medical scheduling
- HIPAA
- Hospital experience
- EHR management
- Insurance verification
- EMR systems
- Medical Terminology
- Microsoft PowerPoint
- Task prioritization
- Patient care management
Personal Information
- Driving License: Driver's License
- Availability: Anywhere
- Work Permit: Authorized to work in the US for any employer
Certification
CPR Certification, Driver's License, BLS Certification
Languages
Bilingual, Spanish - Fluent, English
Timeline
Registered Behavior Technician
Avita Therapy Services
08.2026 - Current
Phone Room Secretary
Nephrology Associates
03.2026 - 08.2026
Medical Receptionist/Front Desk
A Brighter Day Pediatrics
12.2023 - Current
Lead Production Expert
Pinnacle Home Improvements
01.2023 - 03.2023
CNA
AHC Cumberland
09.2022 - 01.2023
Cashier
Chick-fil-A
08.2021 - 02.2023
Health Science (Some College) -
Volunteer State Community College
High School Diploma -
Nashville School Of The Arts